Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless steel
Average customer rating
4.4
(4,949 Reviews)
Rating breakdown 4,949 reviews
5 Stars
3,068
4 Stars
1,240
3 Stars
434
2 Stars
102
1 Star
105
89%of customers recommend this product.
(
4,081 out of
4,564)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless steel
Customer Rating
1
Worst electric range
on June 5, 2024
Posted by: Fraser
from Alberta ca
The burner is out and not working..I found only the right front burner works great..but it is gone now..other three burners are useless..so slow to heat up and take hours to get something cooked.. I don’t recommend this product to anyone… so upset with it as is gone in so fast… disappointing
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, June 7, 2024
Hello, Fraser! We are so sorry to hear about your Whirlpool range. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your case # (281591427). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great stover
on June 6, 2024
Posted by: DenC
[This review was collected as part of a promotion.] I have been using this for over 2 months and so far so good. Love the 5th burner for keeping things warm. I also love the pre-heat feature that tells you the temp of the oven as it is warming up. The only thing I have trouble with is when you turn on the timer or oven you have to remember to push the "ok" button after setting the temp. I have turned it on so many times and walked away thinking it was warming up only to find out it shut off since I didn't press the button after. Overall I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor quality glass top
on June 6, 2024
Posted by: Unhappy Punter
[This review was collected as part of a promotion.] I don't lie this range, the glass top is too easily marked. Poor quality assembly of product
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 7, 2024
Hello,
We value your time and would like to look into the concerns with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 547589.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 547589.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Needs parts to work
on June 9, 2024
Posted by: Not a happy customer
from Mullins, South Carolina
Not a bad oven at all but I received this oven with the house i bought, new built & the bottom rack of the oven was missing, The top of all my food cooks but the bottom can’t since the burner is not included?!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Social Care, June 11, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 549067.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Finally upgraded old appliances
on June 14, 2024
Posted by: julesz2k
[This review was collected as part of a promotion.] Bought the range for our FL vacation townhouse. Replaced a very old appliance. Looks great and does the job.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful range
on June 15, 2024
Posted by: Paula
[This review was collected as part of a promotion.] Very happy with this range. Works great, looks great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Unique Features
on June 15, 2024
Posted by: KarenJD
[This review was collected as part of a promotion.] I bought this range the end of April. So far I am pleased. I have not used some of the features yet. I do find it hard to keep the black top streak free.
Written by a customer while visiting whirlpool.com
Customer Rating
4
A nice Range
on June 16, 2024
Posted by: lambchops64
[This review was collected as part of a promotion.] Our builder installed this in our home and it is a very good appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com