Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless steel
Average customer rating
4.4
(4,949 Reviews)
Rating breakdown 4,949 reviews
5 Stars
3,068
4 Stars
1,240
3 Stars
434
2 Stars
102
1 Star
105
89%of customers recommend this product.
(
4,081 out of
4,564)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless steel
Customer Rating
5
Great Product !!!
on March 3, 2023
Posted by: Michael R
from Oberlin, OH
[This review was collected as part of a promotion.] Got this range to replace an older electric with the spiral type burners. This one is a major step up: stove top- burners heat up quickly, maintain the level they are set on. Digital display indicates when a burner is on, and if the stovetop is hot; oven- heats up quickly, digital display shows the temperature as it is heating up; doesn't seem to have to cycle the heat much to maintain temperature. Far less cost than the induction stovetop models, not clear that they are at all better than this type. Very pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dissatisfied
on April 10, 2023
Posted by: TimB
from Texas
We brought this oven as part of a complete themed remodeling project for our kitchen, which consisted of a refrigerator, oven, microwave and dishwasher all new appliances from Whirlpool which we were satisfied users. We replaced our problem-free Whirlpool Gold glass top oven of 10 years with this one. After using it for about a month, we noticed that the paint had started to bubble and separate from the Dual Element glass burner. We are experienced in maintaining glass top ovens and other appliances, but this problem must be caused by poor design or craftsmanship. It is a constant eyesore and a source of embarrassment. This should not be the case given the Whirlpool brand name. Seriously dissatisfied with this product.
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 11, 2023
Thank you for sharing your insights with us, TimB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 300784.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
2
Won't stay on.
on April 27, 2023
Posted by: Jules
I loved until it started shutting off while using it. Keeps clicking off and on. When it comes back on the clock won't set no matter how many times I try. Sometimes it just clicks off and on consistently for a few minutes. Something is wrong with it.
(click to see the video)
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Jules. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420OV9Fp or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 311623.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice stove
on May 7, 2023
Posted by: Dugoutmom
from Missouri
[This review was collected as part of a promotion.] Love the feature of a burner within a burner to allow for different size of pans used. Also like the keep warm burner.
Very disappointed with the owners manual. It does not offer thorough instruction on how to use the oven, timer or other functions. There are “zero” instruction on how to activate the timer. Also, the timer signal is so faint you can hardly hear it. I have not tried the steam clean function yet. I hope the oven is easy to clean like the older self cleaning oven.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Troubleshooting
on June 28, 2023
Posted by: RonS
from Casper, wy
[This review was collected as part of a promotion.] The steam clean feature didn’t clean as expected, so I tried to use it again and it wouldn’t turn on. I called whirlpool and was told to try ‘troubleshooting’ (unable to find any troubleshooting guide for this problem). Whirlpool rep said to turn off breaker and back on to reset computer. I did that and it worked, he also told me that if I had a repairman come to check it out I would be charged a service call because the ‘ troubleshooting’ step would correct the situation. I have tried the steam clean feature several times since then and found that it will reset itself overnight, but will not allow use of the feature even after completely cooling, unless I wait overnight. I would like to have it fixed, but I don’t know how to get it fixed without having to pay a service charge. The product seems to be okay, but the warranty is suspect.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Scratch Top Surface
on June 30, 2023
Posted by: Duped
from Texas
[This review was collected as part of a promotion.] I’ve had the stove for 2-3 weeks and have used it a dozen times. After 5-6 uses I noticed the top was scratched. A friend warned me about this the day it was delivered so I was very careful not to move pans around on the surface of the stove. Not careful enough I guess. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
5.3 cu ft Freestanding Electric Range
on June 30, 2023
Posted by: Cowboy
from Blanch, NC 27212
[This review was collected as part of a promotion.] I love my stove all except the bottom draw. When you pull it out it is hard to get it to close
and it does not align correctly. Do you have any suggestions.
and it does not align correctly. Do you have any suggestions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Burner stopped working within 1 month
on July 18, 2023
Posted by: Sarah
[This review was collected as part of a promotion.] One of the back burners stopped working within 1 month after purchasing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 21, 2023
Thank you for sharing your insights with us, Sarah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 358700.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com