Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2
It's Just ok for the price.
on September 16, 2020
Posted by: Penaloc
from New Jersey
Verified Purchase:No
The nice thing about the move is that it has the ability to go Bluetooth. Cons is that it have zero bass! Sound quality is only slightly better That my SL ones. After 50-60% the bass totAlly disappears. Also , it keeps going offline for no reason. Very annoying.
Pros: Streams All My Music, and More, Wireless
Cons: Difficult Setup, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Extremely annoying way for initial set up.
on October 4, 2020
Posted by: NS MAN
from Los Angeles, CA
Verified Purchase:No
Sonos assumes the initial setup is done on a private wifi not a hotel or other public area. Sonos needs need way of doing this....very BIG NEGATIVE. Hardware is nice.
Pros: Superior Sound
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not as movable as you think: Bluetooth and Wifi issues
on October 6, 2020
Posted by: Sam
from Vancouver BC
Verified Purchase:No
I have had to reboot and hard reset this device more than any ever purchased, including amps, mic's, Bluetooth speakers, and any audio equipment. It appears to work in wifi or bluetooth, but when returning back to a wifi setting, all previous setup info is lost. Took on a 4 week trip in campervan and could not use Bluetooth at all. Essentially became. Brick for 4 weeks. Sent info to Sonos but no reply. Audio great but wifi Bluetooth issue has been appalling for me. Resetting device, reinstalling app, and lack of communication have made me question my purchase. Was too late to return to store.
Pros: Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Device is great... the App is not!
on October 8, 2020
Posted by: Jim
from Wisconsin
Verified Purchase:No
Would love this if it consistently worked... unfortunately the app locks up or claims one, several of my devices are not available. If the app / software were better this would be. 5 star review without question.
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
yes
on October 15, 2020
Posted by: RJL
from Akron
Verified Purchase:No
Loses connectivity on occassion
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
Written by a customer while visiting sonos.com
Customer Rating
2
??
on October 15, 2020
Posted by: Grandpa J
from Westfield IN
Verified Purchase:No
Able to take with me
Pros: Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Love the Sound
on October 18, 2020
Posted by: Jl
from Georgia
Verified Purchase:No
I have several of the Sonos speakers. I give them all a five-star rating with the exception of the move. The sound is incredible! In the past I was a Bose fan.... But not anymore!
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Does not hold a charge overnight.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Reluctantly recommend - Frustrating to get it connected
on October 22, 2020
Posted by: Somewhat Frustrated Jeff
from Toronto ON
Verified Purchase:No
It was recommended to me by a sound system savvy friend for its sound quality. For sure it's one of the best. I like that its portable. Charging "ring" was a big miss I think, its a needless novelty. Also the ring ensures you are a captive to that hardware piece instead of going with a simple standard like micro-usb or usb-c. I also went to it as some of the better BT speakers lately including Bose have been having battery recharging failures. While this device has software connection qwirks and a power charging design flaw, so far the battery life and stability has been good and of course the quality of the sound is great.
Pros: Superior Sound, Wireless
Cons: Difficult to Use, Often cant get it to connect to WiFi or BT
I would recommend this to a friend!
Written by a customer while visiting sonos.com