Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Would buy again.
on February 21, 2020
Posted by: Rick
from Arlington, VA
I bought to use out on the deck. This was my intention when I bought my first Sonos components, but at that time I did not know all it could do. Now that gear, two speakers plus sub speaker stay in the dining room. Still too cold to use the deck right now, but the Move is in my bedroom, and can go with me when I get a shower. It will do great when I use it on the deck, I might even buy a second Move for that purpose. Very pleased!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Sound - Bluetooth Nightmare
on February 28, 2020
Posted by: Scott K
from Prior Lake, MN
Normally I use this to complement my already large accompaniment of Sonos products. I purchased the Sonos Move so I could freely take it onto my Deck and enjoy all this is Sonos without having to unplug, move one of my speakers to the deck and plug back in outside and wait for the speaker to come back online. Since this product can also connect via Bluetooth, I thought it would be a perfect compliment to take on a trip. I learned two valuable lessons about my Move on that trip: 1) If you plan to charge your Move using the Type-C USB port, check to make sure you have the proper cable and power adapter. If you think it will just charge attached by USB from your laptop - you will be disappointed. Make sure to test and make sure the light shows on the front before you go! 2) If you think you can wing it and connect via Bluetooth when you get there, think again! If I had read the instructions I would have known to take my already setup Move and just place it into Bluetooth mode with a single button. Instead I was hitting buttons and combinations of buttons to get my iPhone to see it; BAD MOVE! I ended up resetting the Move back to factory settings and erasing my home setup. This would be ok if I could still connect via Bluetooth only ~ BUT YOU CAN'T! So my peeve is that you can't just take a Move out of the box and start using it as a Bluetooth speaker, you need to set it up on your home network FIRST! I tried all different kind of ways to connect my Move to a network ~ but hotels and iPhone with iPad trying to create a network didn't work. I was able to see the Move on my iPad using my iPhone as a hotspot and it got most of the way thru setup, then it just failed. Is the Sonos Move a great product, yes. I would recommend this to anyone looking for a really good sounding movable wireless speaker. I've tried a few other (cheaper) Bluetooth speakers and they really do come up short on sound. This was also quite expensive ~ but most of Sonos is.
Pros: Expandable, Streams All My Music, and More, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again.
on April 2, 2020
Posted by: BJV
from Atlanta, Ga
Mostly outdoor use, but also some indoors. Great speaker.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Great Sound and Awesome App; However
on June 12, 2020
Posted by: Vince
from Southern California
Verified Purchase:No
The app keeps all your music accessible right on the Sonos app, love the way it works. Early on I could not figure out why the battery was dead and I hardly used it. Charged it left it off the charger went to use it the next day and dead! Did some online searches and on Sonos FAQ's and found out this is a common issue. Every time I open my phone or Ipad that is set up with it, it activates the Move and its on and drains the battery. I contacted Sonos 2 weeks ago and no response. The online community says the only fix is to hold the power button for 3-5 seconds and it powers it down. So now when I go to use it I have to power it on, open my app and wait for the app to connect again. This is a poor fix for a $400 portable speaker and I may return it for that reason alone.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Poor Battery Life, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Cannot Recommend
on August 22, 2020
Posted by: Stace
from GTA
Verified Purchase:No
We have had an entire Sonos system for about 8 years now. Added the move to replace the retired 5 we had in the kitchen. We were aware we needed to update to S2 with this device. What a piece of garbage. Since then, our system has never been stable. Half the time this, and many of our other speakers, cannot be found on the system. We've tried customer support. We've tried the sequence to find or even add the speakers again. We're fed up. We bought this to have music outside this summer. Instead, we Usually have no music at all. Do not buy this, or any of the other speakers since they've ruined what used to be an incredible system.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Poor quality
on October 12, 2020
Posted by: Rb123
from Phoenix
Verified Purchase:No
I had problems with the sound being muffled right out of the box. Contacted customer service and they did a remote test and 'reset'. Didn't help. Not sure why that would be necessary. I've bought speakers my entire life and they just work....shouldn't need MORE apps, more internet downloads, it should just work.
Pros: Wireless
Cons: It sounds like it's underwater, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Literally the best thing I've ever bought in my entire life
on November 12, 2020
Posted by: Rory the Goat
from New York, New York
Verified Purchase:No
I love this thing more than I love my mother
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Battery life is not like mentioned!
on November 11, 2020
Posted by: Vinod Kappu
from San Francisco
Verified Purchase:No
There is no complaint on sound quality. But battery life is no longer than 7 hours in a low volume mode.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com