Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
It's the best portable speaker- save up and get it
on September 12, 2019
Posted by: Mr Fish
from Seattle
[This review was collected as part of a promotion.] Great new flexible product. Marketing MUST be right
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Doesn't power on
on September 24, 2019
Posted by: Jack
from Carlsbad, CA
Unboxed it. Plugged in power. Tried several outlets. Tried the power button. Never comes on.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would never buy this again.
on October 25, 2019
Posted by: Rob
from Connecticut
I had set this up in our master bedroom. I had added this to my existing system throughout the house because I was in the market for a high end bluetooth speaker. Last night it turned on at full volume at 4 am and woke my entire family up.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Move cannot be used as a speakerphone
on June 3, 2020
Posted by: Rey Rey
from Minneapolis
Verified Purchase:No
I wanted to use the Move as a speakerphone primarily, for music secondarily. I called Sonos before I bought it to confirm it could be used as a speakerphone and was told, "Well, it has Bluetooth, so yes, it can also be used as a speakerphone." When I received it, I then realized it could not be used as a speakerphone, so I returned it. With work from home very common now, you'd think you would enable this feature. Otherwise, I do like my other Sonos products.
Pros: Superior Sound
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Not clear how to make this work the way you want
on February 20, 2020
Posted by: Tate
from Jacksonville, fl
The sound is normal Sonos and as good or better than any other portable. You have to switch between how to use it, Bluetooth or as part of your Sonos group at home. My speaker is used in both as you can imagine most are. There are buttons on the back that are small and impossible to ready. It's not clear what to press when you want to use it away and especially difficult to get it to work at home in your network on return. I'm disappointed in Sonos for this poor design on the back. The black is difficult to read. Trying to be too sleek and not user friendly. Directions are poor. I have 12 sonos speakers so it should not be this confusing.
Pros: Free Control Options, tranportable, battery operated
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Response from sonos.comBy sonos_au_pwr, sonos_au_pwr, April 20, 2022
Hello, sorry to hear you're having issues with your Sonos Move and going too and from WiFi.
Once you have set up Move on your WiFi network, press the Bluetooth/WiFi mode button on the back of the speaker to switch to Bluetooth mode. The LED on top of the speaker will illuminate blue. To pair, select Move from the list of available devices on your phone. If it does not appear, press and hold the button.
When returning to WiFi, simply press that same button on the back of the speaker to switch it from Bluetooth, to WiFi and the light will turn white and become groupable with your other Sonos products in your home.
Hopefully this is helpful, best wishes.
Once you have set up Move on your WiFi network, press the Bluetooth/WiFi mode button on the back of the speaker to switch to Bluetooth mode. The LED on top of the speaker will illuminate blue. To pair, select Move from the list of available devices on your phone. If it does not appear, press and hold the button.
When returning to WiFi, simply press that same button on the back of the speaker to switch it from Bluetooth, to WiFi and the light will turn white and become groupable with your other Sonos products in your home.
Hopefully this is helpful, best wishes.
Written by a customer while visiting sonos.com
Customer Rating
4
SONOS MOVE IS GOOD SPARK
on December 30, 2020
Posted by: CALOS
from GEORGIA
Verified Purchase:No
GREAT SPEAKER , GOOD SOUND , I HAVE OTHER SMART SPEAKER AT MY HOUSE AND I WAS TRYING TO CONNET ALL THE SPEAKER TOGETHER AND LISTEN TO MUSIC ON THE GROUP. SOUND GREAT AND IN THE CONNECTOR THE SPEAKER IS ALWAY ON BUT WHEN IS NOT THE SPEAKER GO TO STANBY MODE AND NEED TO PRESS THE BOTTOM TO WAKE UP. THE BATTERY LAST AROUND SEVENT HOUR . SOUND GOOD BUT FOR THIS PRICE IS BETTER THE SONOS ONE IS CHEAPER AND SOUND SAME.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: CAN NOT GROUP IN SMART-SPEAKER GROUP, PRICE IS LITTLE HIGH FOR A BLUETOOTH SPEAKER
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
I would not buy this
on April 1, 2020
Posted by: Trey
from Austin
Verified Purchase:No
I am sorry I love Sonos I have been a customer since 2011 and I hate the Move
Cons: Alexa doesn't work well, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would never buy this product again.
on October 27, 2019
Posted by: Pd
from Washignton, DC
I would never buy this again. You can buy a $20 speaker and would work better.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com