Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
Don't waste your money on this
on February 8, 2020
Posted by: Chad
from Springfield, Mo
Was a nightmare to setup. After connecting and turning it off it needed to be reconnected again! Searching for the Bluetooth on my iPhone 11 it wouldn't find it. You must have WiFi to setup and connect. I bought this for the Bluetooth, I don't have WiFi. Sound quality wasn't great for the high pricetag.
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Doesn't work with Alexa Groups
on December 22, 2019
Posted by: Ryan
from Johannesburg
Verified Purchase:No
Cannot put the Move in the same group as my Echo's
Pros: Wireless
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Overpriced for what it is
on February 20, 2020
Posted by: RCHIFI
from Los Angeles CA
It's mediocre. While the app is simple to use it is now just an outdated OS. It's not high audio quality and it should stop pretending to be so. It's the clock radio of it's time.
Pros: Easy to Set Up
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
The worst product doesn't even work. I would never purchase.
on November 4, 2020
Posted by: Kita
from Alexandria, Va
Verified Purchase:No
Item sync one time to my phone hasn't worked since then.
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Recently Disappointed
on December 14, 2019
Posted by: Fitgrandma
from Florida
When I got this smart speaker I was able to listen to the music and playlists I have set up in my phone. I am no longer able to do that because of a change made in the Sonos system. I am very disappointed with that. I want to listen to music I select. I am not interested in having Spotify or Pandora select music they think I want to hear. I have stopped using this and have gone back to my speaker hooked up to my phone so I am able to listen to the music I have selected.
Pros: Easy to Set Up, Superior Sound
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
I wouldn't buy this again
on November 8, 2019
Posted by: joel
from San Diego
Verified Purchase:No
I use my speaker in my room and took it on a weekend retreat. Didn't take the charger bc it was fully charged but it ended up dying over the weekend. I did use the volume to the max but that's why I bought a $400+ speaker. Loudness and a great battery.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Full sound field
on May 6, 2021
Posted by: Me
from TX
Verified Purchase:No
The ease of use and maneuverability along with it's great sounding output no matter where it is placed is great. Just wish the option was their to be able to physically connect to it be it through the doc or the speaker it self would make it not just a solo shot but a grandslam home run.
Pros: Superior Sound
Cons: No option for physical connectivity in or out
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Works only sometimes!
on November 28, 2019
Posted by: Audiophile Pete
from Tucson
So I have a three months premium free trial from Spotify. And when I asked sonos to play music it told me I don't have a premium account. Five minutes later it plays. Not good!!
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com