Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2
Horrible soun. Music glitches in and out all day.
on September 11, 2023
Posted by: No connection
from Thousand Oaks
Verified Purchase:No
It won't play one full song without glitching out
Pros: Doesn't work, Wireless
Cons: Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would never buy a sonos product . I
on May 19, 2023
Posted by: Nick
from New york
Verified Purchase:No
I took it back to the store and got my money back. Outdated technology, difficult to set up, glitchy, waste of my time and money. Im not upset im just surprised how bad the product and technology is.
Cons: Difficult Setup, Difficult to Use, Impossible to set up without calling the help de, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Sonos Move Won't Charge - Terrible product
on November 13, 2020
Posted by: Chris
from Oakland,Ca
Verified Purchase:No
Not a premium product. Enjoyed for 8 hours and then it died and won't charge. Tried all reset options. Read the reviews. This is a common problem with the Move.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
This thing is awful
on November 23, 2020
Posted by: Pelezinho
from Fishers, Indiana
Verified Purchase:No
This thing is terrible. Awful. I can't connect to my phone. I can't get bluetooth to work. I can't get it to play while charging. Please stop selling.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Very disappointed for many reasons
on May 9, 2022
Posted by: Rob Biggart
from Ohio
Verified Purchase:No
The Sonos app is horrible and pairing up speakers is a very difficult task as well as getting it to stay on the Wi-Fi. When in Bluetooth mode it sounds good but it also keeps turning itself on. I would not recommend
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
End The Beef With Google
on January 13, 2022
Posted by: Matt
from Denver, Colorado
Verified Purchase:No
Incredibly frustrating that Sonos can't settle their dispute with Google so that Sonos and Google products work together
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, No Google integration
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Disappointed in connectivity; difficult to use
on January 30, 2022
Posted by: Joe
from Baltimore, MD
Verified Purchase:No
Very frustrating product. Sonos app "cannot find" the speaker 75% of the time I attempt to use it. I will be returning the product. Very disappointing.
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Do not buy , can only stream using sonos app not other
on November 12, 2020
Posted by: Javi
from El monte
Verified Purchase:No
Was not able to stream my mp3 from my phone nor sync with tv
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com