Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2
Great sound! Shaky connectivity. Spotty user experience.
on May 12, 2020
Posted by: Rich
from Brooklyn
Verified Purchase:No
The sound of the Sonos Move is worlds better than the Bose SoundColorII that I used daily for many years. But the device often disconnects between wifi and Blutooth, or won't stay connected. Controlling it via the app is also difficult - do I use Spotify's app, the Sonos app, both...? Physical volume controls on my iPhone work intermittently. Honestly very disappointed - I miss the easy functionality of a much less expensive speaker. My Bose "just worked" every time, and not so with Sonos.
Pros: Superior Sound
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Amazing sound but...
on May 13, 2020
Posted by: Matt
from PGH PA
Verified Purchase:No
The Move sounds amazing (deep bass, crisp vocals) but since setting this up on my network with several other Sonos devices (6), the overall connection of the system has been spotty...even with great Wifi signal & bandwidth. The entire system is up to date so I'm stumped on what's going on with it. I was also surprised by the overall size/weight of the Move. Granted, I should've read more on the size specs prior to purchasing, but I wouldn't say this is extremely portable (it would take up a good portion of a bag/backpack). It would also be nice if a better travel case were an option (better yet, included) along with an additional travel-friendly USB cable versus the 'ring'' it comes with (or even if the cord just unplugged from the ring to increase portability).
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Sonos said sound comparable to play5
on October 16, 2019
Posted by: Td
from Morton,Il
My current Sonos system was working perfect until I went to connect the move said I needed a Sonos boost was forced to purchase a Sonos boost to remove room break up and sound break up not very happy about that was told Sonos move was comparable to play 5 not even close.. too high price$$$$$
Pros: Wireless
Cons: Unreliable
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again!
on September 14, 2019
Posted by: kellie
from MN
Verified Purchase:No
Easy to discover new music. The sound is great.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
1
I regret buying this product
on January 3, 2022
Posted by: dapster
from Tucson, AZ
Verified Purchase:No
I purchased Sonos after having ongoing reliability challenges with comparable competitors wireless products-- Definitive Technology and Bose Sound Touch. I have not succeeded setting up the Bose Move for the various stations I had come to rely on and enjoy listening to. Poor instructions. No remote. No speed setting on the product itself. I have better things to do with my time than jockeying between google search tabs and then not able to copy and add the URL link to the Sonos set up. Even the user Manual is deficient in explaining how to do this. It's almost like it was deliberately avoided, knowing of the deficiencies. Really disgruntled by the Sonos featured stations that revert to advertising. The Move packaging was an amazingly designed and engineered delight to behold. I wish more time had been spent on the user experience of using & liking their new Sonos versus a box that will be tossed out.
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, difficult to find compatible URLs for streaming, limited radio streaming stations
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Good speaker - bad experience
on November 18, 2019
Posted by: Annoyed of VT
from VT
Why won't Sonos allow me to play music and podcasts from my own device?
Pros: Superior Sound
Cons: Blocking me from playing content. WHY????, Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I want to get this product working at our new home in SC
on November 11, 2020
Posted by: Dr Nitro
from Mt pleasant SC
Verified Purchase:No
I would like to get this connected so i can use this $$$$ portable speaker
Cons: Difficult Setup
Written by a customer while visiting sonos.com
Customer Rating
3
Love but want more
on July 7, 2021
Posted by: G
from Scottsdale
Verified Purchase:No
It is my understanding that the other Sonos products interface with each other and I plan on incorporating them throughout the house, however am disappointed that the "move"does not interface with Amazon products I currently own.
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com