Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
it did NOT work efficiently in stereo pair mode - so return
on August 5, 2022
Posted by: shah
from NY
Verified Purchase:No
i mentioned already
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Sounds Just OK. Speakers won't link up to play music.
on July 31, 2022
Posted by: Chris
from Seattle, WA
Verified Purchase:No
The sound from one move is pretty good and it fulfills its role in my garage gym. I decided to add a second speaker to enhance my workouts. Unfortunately these speakers won't link and I can only use one Sonos Move at a time. What a waste of time and money.
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Sound quality OK, software needs a lot of work
on July 18, 2022
Posted by: Papadopolus
from Cooperstown, NY
Verified Purchase:No
Multi room, TV surround, patio sound. Hours with tech support. Got the Boost to help, and it did fore some things. Some speakers go rogue and play music I didn't select or can't be turned off without unplugging. I have 10+ speakers and it like herding cats to get them working together.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Great sound, sketchy performance and features
on June 7, 2022
Posted by: David
from Round Rock, TX
Verified Purchase:No
I purchased the Move as a companion to Sonos Port and Sonos Amp. The Port feeds into my stereo receiver which powers two pairs of indoor speakers and two pairs of patio speakers. The Amp powers my outdoor kitchen speakers and takes the outdoor TV input (thanks HDMI ARC). The Move is the "free safety" that can move around the backyard and help keep the music evenly distributed without having to crank the other speakers. First, the pros: The Move sounds great. Great companion speaker for my home office. Great by the pool, when everything is working. My overall plan is working as designed and I'm happy with the overall Sonos experience. The cons: The Move is "fickle", meaning it has a hard time connecting to the Sonos system and picking up what's playing in my zones. This could be related to my WiFi, but there's nothing to indicate whether it's connected or not. Where's the sound to alert me to a connectivity problem? There doesn't seem to be a sound when I power it on, just when I power it off, so I'm never sure if it's really on and trying to connect. Finally, when it does connect, the sound can be spotty for a few minutes. I usually have to fight with turning it on/off a few times to get everything working right. What's worse is that my teenagers and wife have a hard time getting it to work, too, so it takes away from the overall experience of Sonos. Overall, it feels like it's missing some usability features that would help me better diagnose product state/errors/etc. Also, considering that the Move is splash resistant, where is the rubber cover for the USB-C port? It's already corroded after two months of indoor/outdoor use. I'd like to use that port as a second charging option (i think that's supported...) but I can't do that until I clean the corrosion off. Seems like a shortcut that should be reconsidered. Overall I have a hard time recommending this specific Sonos product, it's doesn't quite deliver on the "Move" promise...
Pros: Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Great mobile speaker with one major flaw
on June 4, 2022
Posted by: Fit4Life
from Austin, TX
Verified Purchase:No
How does Sonos charge a premium price for a mobile speaker that you cannot pair with another Move through Blutooth? How did they miss this??? Great if you have wifi, but what if you actually take both with you for camping, tailgating, on vacation, or anything outside a wifi radius. Wish they would fix this soon. I have Sonos all through my house and pretty satisfied, but this one is a head scratcher. Way overpriced for that limitation,
Pros: Superior Sound, Wireless
Cons: Can't pair with another Move through Blutooth, Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Least reliable of all the Sonos speakers
on May 21, 2022
Posted by: Dave
from Denver, CO
Verified Purchase:No
I've had a Move for about two years now and have mixed feelings about it. The portability is its killer feature -- I often use it as a floating speaker between my kitchen, garage, and back patio. In these situations, it can be really excellent. However, compared to my others Sonos speakers, it is also the least reliable. I often have troubles connecting to it, even with no problem to my other Sonos speakers. I have to turn it off and back on again multiple times, try connecting to before connecting to other speakers, and do other weird workarounds to get connected to it. If Sonos could improve the reliability of this speaker it could be truly great. If you plan on having the Move be more permanent than portable, I'd encourage another speaker option. In the meantime, I hope Sonos will fix the connectivity issues with the Move!
Pros: Different Music, Different Rooms, Superior Sound
Cons: Unreliable
Written by a customer while visiting sonos.com
Customer Rating
2
Long time Sonos User, Very Disappointed
on April 22, 2022
Posted by: Worried about Sonos
from Tampa, FL
Verified Purchase:No
I have 2 Sonos Playbars in my home. I have sold more Sonos products than most Sonos Sales people. Unfortunately their Product team has too much time on their hands, and has subsequently overcomplicated their products. I love the sound from the Move. Most days, I leave it sitting in the charging cradle. When Friday or Saturday night comes along, I would like to grab it and use it, thinking that it is 100% charged, ready to rock. WRONG. Battery is dead!! But how could that be?? It was sitting unused, IN THE CHARGING DOCK. Bottom line = over-engineered. I end up using my Iphone speaker whilst the Sonos Move us "charging", unusable. I will be returning it soon and looking for another solution unfortunately. What a shame. What is happening to this company?? Do they read these reviews??
Pros: Superior Sound
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Too expensive
on April 16, 2022
Posted by: Rock the block
from Seattle, Wa
Verified Purchase:No
Product sounds good, but has constant issues with Amazon Alexa. Have to constantly unlink and re-link Alexa app. Also will lose wifi connection even thought router is close. For the price on sonos products, you should have these problems.
Pros: Easy to Set Up, Wireless
Cons: Does not work well with Alexa, No Bluetooth linking between devices, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com