Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
Pairing
on May 7, 2023
Posted by: Richard
from Texas
Verified Purchase:No
Been trying for 2 weeks to pair 2 Move speakers and still Can't get it to work. Have tried multiple times with no luck. Frustrating.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Why the WiFi setup?
on May 2, 2023
Posted by: MBee
from DeTroit MI
Verified Purchase:No
I probably just have a bad unit, but....really????? I use it occasionally when I go out to the deck. It is not able to connect to any of my WiFi networks, no matter how I try. Unfortunately, I am outside the warranty period. The sound is great - but whatever engineer had mandated WiFi connection needs to try to really use the product.
Pros: Easy to Set Up, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Never again
on April 28, 2023
Posted by: Mikebrown
from Lancaster ca
Verified Purchase:No
Not blue tooth compatible so I returned it. The tech support department person I called told me this when I tried to set it up, and not wireless.
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Love the sound but connection to Beam not great
on April 1, 2023
Posted by: Kurt C
from Scottsdale AZ
Verified Purchase:No
We bought the move for our bedroom to provide music, but also be mobile to bring music out to the. In addition, we have a new Sonos beam sound bar outside on the TV and when I connect the move to the beam to stream, the television broadcast further out into my backyard, the move is choppy and has an unstable connection with the beam... this is verified to not be a Wi-Fi network issue as the move works perfectly when it's just streaming music but when you ask it to connect to the beam on the TV, it's performance is subpar.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Awesome Sound
on March 16, 2023
Posted by: PJ
from Maine
Verified Purchase:No
Sonos sound beats most and rivals the best. We have many pieces of Sonos equipment but I only give 3 stars because the App is so bad. Sonos really needs to get a whole new app for connecting and share the various pieces. I work in the tech environment and savvy when it comes to apps and theirs is about the worst I've ever encountered!!!
Pros: Expandable, Superior Sound, Wireless
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Meh-not Sonos worthy
on March 3, 2023
Posted by: DTee
from Jacksonville, FL
Verified Purchase:No
I have 5 different Sonos products and this one is my most disappointing. Although the sound quality is as expected, the ease of use is horrible. It doesn't easily connect with Bluetooth, doesn't automatically reconnect to Wi-Fi when brought back to the home network, and stays on Bluetooth when brought back to Wi-Fi. My Sonos Roam does all of those.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
No!!!
on January 2, 2023
Posted by: DMAT
from RI/NY
Verified Purchase:No
Don't buy this. I have been a loyal customer since Gen1 and thot the Move would be a huge advance in sound quality. Nope. Sounds as muddy as Gen1. Required a 30 min! call with tech help to move from one Wi-Fi to another. WILL NOT BUY ANOTHER SET and now stuck with these. The soundbar and subwoofer are very good, however, and recommend these.
Pros: Wireless
Cons: Difficult Setup, Moving from one Wi-Fi to another, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Not life changing.
on December 13, 2022
Posted by: Z
from New Orleans
Verified Purchase:No
Can't add to google home group
Pros: Easy to Set Up
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com