Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3
Disappointed
on June 27, 2023
Posted by: Brad
from CT
Verified Purchase:No
I own multiple Sonos products. I purchased the Move primarily for outdoor use. The sound is "tinnie" and lacks bass. This makes use in larger spaces and outdoors a problem. It took me 90 minutes with Sonos tech support to get the speaker to work. The Move had to be reset multiple times. I also had to reset all my home speakers, including ARC, 3 play 1's and sub mini, 3 times to get the Move to finally sync. Overall the setup experience was poor and sound is just okay for price point. Might look at a different speaker for outdoor use.
Pros: Streams All My Music, and More, Wireless
Cons: Difficult Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
I'm pretty frustrated
on June 25, 2023
Posted by: None
from Lakewood Ranch, FL
Verified Purchase:No
The sound is very nice. The set-up is not. After a couple of weeks I am still unable to find the music I want from my Sonos app. As such, I am searching on my phone or iPad for the music I want, and then running the sound thru Sonos...a way that apparently prevents the Sonos app from saving the stations I listen to.
Pros: Easy to Set Up
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Sounds Great But Continually Drops Off
on June 24, 2023
Posted by: Innkeeper
from Granville, OH
Verified Purchase:No
We have 2 Sonos Era 100 Speakers and we have no problem linking them together. On several occasions, I've had to go back and factory reset our Sonos Move that sits outside on our wraparound covered porch, It literally sits within 15 feet of the second Sonos Era 100 speaker and I just cannot get it to connect. Having had these difficulties, I wish that I would have purchased another Era 100 speaker and foregone buying the Move since we have an outlet right where the Move sits. Live and learn.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Doesn't work
on June 24, 2023
Posted by: Tim
from Colorado Springs, CO
Verified Purchase:No
I was hoping to listen to my iTunes collection but it won't connect.
Pros: Wanted it for my iTunes, but it won't connect., Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Doesn't cooperate as easy as my Play 5's
on June 23, 2023
Posted by: Jerry
from Nashville, TN
Verified Purchase:No
Good mobility and useful outside. Can add to your existing system as well and move it around. I've had numerous issues getting it to connect with the rest of my Sonos network. Had to reset it multiple times. Somewhat disappointed when comparing to my Play 5's. Sound quality is so so.
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Battery doesn't last long enough
on June 22, 2023
Posted by: Dude
from Tahuya wa
Verified Purchase:No
The battery at full volume won't make it through a whole party
Pros: Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Having trouble with the battery
on June 22, 2023
Posted by: Benny
from Dublin Ohio
Verified Purchase:No
Bought this to use in multiple areas including outdoors. Love what it' could be capable of, but haven't been able to use it daily unless it stays plugged in.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: A little quirky, battery life an issue, Unreliable
Written by a customer while visiting sonos.com
Customer Rating
1
I would not recommend this product.
on June 17, 2023
Posted by: Jim B
from Idyllwild, CA
Verified Purchase:No
Cannot connect this speaker to my whole home Sonos system. All other connected devices on WiFi such as smart devices and cameras affect this speakers performance including my neighbors WiFi and their connected devices. Sound spits and coughs in and out of connectivity. Horrible front end RF design. In forced to only use this speaker with Bluetooth. I'm returning it.
Pros: Superior Sound
Cons: Incredibly susceptible to interference., Terrible WiFi quality., Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com