Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2
"A swing and a miss"
on August 19, 2023
Posted by: Andre
from Atlanta
Verified Purchase:No
I was so excited to be among the first to upgrade my trusty old JBL Charge 2 with what was the latest Olin portable sound from Sonos. It arrived and the first thing I was taken aback by was the heft ("isn't this thing called the 'move'?"... I guess it was inspired by the experience of moving...out of a house and carrying heavy things. While the sound is pretty nice, it was far from very impressive (let alone mind-blowing). The connectivity via wireless then blue tooth is unintuitive and unreliable. My simple JBL Charge 2 just plane worked! ...finally, the battery; unlike the JBL Charge 2 (which you could use as a battery back-up for your cell phone and still seemed to have a genie inside allowing for all day big music in a single charge, the Sonos move takes a full charge and within about four hours or so goes dead (party over).
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Heavy (for a portable), Limited battery charge life, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Great sound...but
on August 12, 2023
Posted by: RE
from San Diego
Verified Purchase:No
I bought a refurbished unit (direct from Sonos). Unfortunately, the USB C connection did not work. I was forced to send it back. The sound was amazing. Setup was easy. I can't comment on battery life since I didn't have the unit long enough to test it out. If everything was working correctly, I'm guessing I would give 4-5 stars.
Pros: Different Music, Different Rooms, Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Not great
on August 3, 2023
Posted by: music mike
from Naples FL
Verified Purchase:No
I love Sonos but the move needs some work, it never fully connected to my system unless I clicked "everywhere" it was always searching for connection. The charger does not work well, the battery barely holds a charge. All my other Sonos products are amazing and I am a huge fan, minus the move. Waste of money
Pros: Wireless
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Unreliable
on July 28, 2023
Posted by: Herb
from Oregon
Verified Purchase:No
Have three Sonos speakers, constantly resetting to regain connectivity. My brother has his in the closet because they don't work at all with his new internet provider. Only Wi-Fi devices in my house that constantly lose connection.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
If the Bluetooth only works !!
on July 27, 2023
Posted by: Bjb
from San Jose
Verified Purchase:No
Working with sonos team to figure how Bluetooth works on my speaker as this is the second device and still no workaround !!
Pros: Streams All My Music, and More, Wireless
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Sounds Great, but the Move keeps dropping out of the app
on July 25, 2023
Posted by: joe
from Lakewood Ranch FL
Verified Purchase:No
Constantly have to reboot my Samsung note 10+ to get the Move back on the management app. The move is solidly on the wifi but drops out of the app.
Pros: Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great sound, terrible software, features, and functionality
on July 19, 2023
Posted by: Will
from Denver
Verified Purchase:No
Running into compatibility issues left and right. Any device that doesnt have dialogue options will not connect to this speaker. Software is clunky and is missing any functionality that I would want. Sonos keeps recommending that i buy more $400+ speakers and accessories to remedy the situation. If i wasnt so lazy i would return it, luckily for sonos i am as lazy as they come. I found a workaround that involves buying a 30 bluetooth transmitter. Sound is excellent, but unless this is an addition to other sonos devices, I would recommend looking elsewhere
Pros: Superior Sound
Cons: Compatibility Issues, Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
NO
on July 17, 2023
Posted by: JOSE
from MIAMI FLORIDA
Verified Purchase:No
WEEKENDS
Pros: Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com