Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
I would buy speakers from Sonos again
on July 18, 2020
Posted by: Eda
from Czech Republic
Verified Purchase:No
Im very happy about this speaker, i never heard a better sound than from Sonos speaker.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Serves it's purpose but not as loud as I'd hoped
on July 17, 2020
Posted by: DB
from Lake Notman, NC
Verified Purchase:No
I bought two of these high priced speakers to use on my boat dock. The dock is far enough away that my WiFi is spotty down there. I liked that these speakers offer Bluetooth play but you can only use one, not a stereo pair, when using Bluetooth. When connected to WiFi and Sonos app you can use them in a stereo pair. This doesn't make much sense when other, much cheaper speakers, will allow you to link multiple speakers together and have them be designated as left and right speakers. So I have a $400 speaker that just sits on the dock. I guess now I'll have to beef up my WiFi signal ♂️
Pros: Streams All My Music, and More, Wireless
Cons: No stereo setup in Bluetooth, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Only works 10% of the time - customer service fail
on July 27, 2020
Posted by: Angry Pants McGee
from Dallas
Verified Purchase:No
Our move worked for a bout a week, then the craddle failed to charge, the unit failed to stay charged...I've spent more time trying to get the unit to work then enjoying any music on it. I contacted customer service and they agreed to replace the faulty unit, but after weeks of waiting I finally followed up and they actually have not done anything. No commitments on when they are shipping. Both the unit and the customer service experience have been way below what I'd expect from sonos.
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Solid Speaker, but not as compatible as I would have liked
on July 23, 2020
Posted by: Noah K
from San Francisco
Verified Purchase:No
I was hoping that I would be able to use Move both for listening to music and amplifying the sound of my Television. Unfortunately, this speaker can't be synced with the Sonos soundbar i have for film and TV viewing. I also have the continued problem of being unable to figure out how to switch the wifi network my sonos system runs on. This isnt specific to Move, just an overall Sonos issue.
Pros: Superior Sound
Cons: Can't be used with Soundbar, Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Love the Move
on July 28, 2020
Posted by: BigMikeUPRR
from San Antonio
Verified Purchase:No
I use this product all over the house. Because it's so easy to use and connects to anything it's very handy.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Add to My Sonos Home! + replaces my Bose Soundlink!
on July 28, 2020
Posted by: Juice
from Jersey
Verified Purchase:No
I am a huge Sonos Fan. I have a 3 floor townhome. Play1 on 3rd Floor; Play3 on 2nd Floor; Beam,SubGen2, 2 Play1(surrounds) hooked up to 82" TV. Then Sonos Amp run to outside SunbriteTV and powers 2 Definitive Technology Speakers for TV sound or Music. The Move was the missing piece. We have a deck off the 2nd Floor Kitchen and the Move combined with the mounting bracket gave us great ambiance for outside. Battery lasts the 11hrs on 25% volume. The charging cradle is on the 2nd floor so it adds a 2nd speaker to that floor when its not outside. The white is very nice. It got a few scuffs when bringing to the beach, but a magic eraser buffed the marks right off. Bluetooth works great and is easy to toggle between paired devices. If you are storing the speaker in your home (not on cradle) and think you powered it off, guess again. To keep it from auto powering on in your home. Switch to bluetooth, then power off. Otherwise as soon as you play something on the other sonos on the wifi, it will come on. It was also pretty easy to sync to my inLaws wifi to enable sonos app. Then when I returned home, synced right to my wifi. Great sounding speaker. Very clear and really does adapt to its surroundings.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Portable Charger Hard To Find
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on July 30, 2020
Posted by: Debt
from ILLINOIS
Verified Purchase:No
I added it to my sonos system and use it as bluetooth
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great speakers
on July 30, 2020
Posted by: Patat
from Forsyth, GA
Verified Purchase:No
Use this out by the pool and it sounds great. Easy to set up and love being able to control from my phone.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com