Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4
Can't Stop Talking About These
on April 13, 2022
Posted by: biggyB
from Erie, PA
Verified Purchase:No
The Sonos Move is the best portable speaker I have ever used. They are large, but do not have a large footprint in my home. I have two units which pair seamlessly and produce great sound quality. From the lowest volume to the loudest (loudest that my neighbors will tolerate), vocals, treble, midrange and bass can all be heard. Being able to move these speakers off of their charging base opens up so many more possibilities. If I have both speakers paired in the same room, the sound quality is amazing. The output is designed so well that it's hard to pinpoint a source for the music, it sounds like it's playing all around you. If I have speakers in different rooms, I can have the same music playing or two completely different songs. I will be getting more SONOS Move for the rest of my house. I love that they come in both white and black. The white blends in so well.
Pros: Clear Vocals, Different Music, Different Rooms, Easy to Set Up, Expandable, Portable, Streams All My Music, and More, Strong Bass, Stylish, Superior Sound, Wireless
Cons: Voice Assistant volume control
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Sonos is the best in class.
on December 19, 2019
Posted by: BSD
from Easton, MD
SONOS makes the best listening products on the planet. I did research before I bought my first product. Since then I have bought 20 Sonos products. And they keep getting better. The MOVE is the best portable Bluetooth speaker AND it joins the SONOS system when I put it back on my shelf. SONOS is dedicated to a long term quality experience. All the other "competitors" are motivated by short term gains. No one I know who owns a Sonos product had been disappointed. I still own and use my first Sonos device. There is no other company that builds devices that still work competitively 10 years later.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Loses wi fi
on April 29, 2020
Posted by: Todd
from Minnesota
Verified Purchase:No
Loses wi fi and then is a pain to get hooked back up, who wants to call an 800 number and always have to reset
Pros: Different Music, Different Rooms, Streams All My Music, and More, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Love the Move
on November 13, 2020
Posted by: Jerry
from The Villages, Florida
Verified Purchase:No
I did a lot of research on the Move before my purchase and I have to say, it lives up to all the excellent reviews. I already have a complete sound system from Sonos in my home, so before buying I was already a huge fan of Sonos products. I use the Move just about everyday and absolutely love it!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Exemplary Products--Marginal Customer Service
on November 24, 2020
Posted by: Tonto
from North Georgia
Verified Purchase:No
Being a prize IOU's Bose supporter, I now support the SONoS product, I just have some difficulty with never being able to make contact with someone to discuss technical issues which seem to be somewhat rampant in my case As an example, last week signed up for "new" digital sound system week later, yet to hear from anybody no update as in cat indicated in "the agreement". For a five minute indication of time for "customer service", waited 18 min. So, Customer Service, not so much. Still a great product, just needs some upgrades in service......Really!!
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
A MUST have for your Sonos system.
on June 11, 2021
Posted by: Don
from Alberta Canada
Verified Purchase:No
We love having this speaker in our home. Easily carry this speaker into your bedroom, balcony, and anywhere. All meanwhile your music continues to play inside the house with your other Sonos products. This speaker easily fills a small room. Larger rooms is not as filling but for its size I can say this thing booms.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Nice Speaker
on October 18, 2019
Posted by: Scotiep
from East Bay
You need to change the power cord design. The cord should be detachable from the Base Ring. I placed this in my Master Bathroom and have a 2 inch hole cut out in my sink cabinet to run the power cord underneath the sink to the power receptacle. I currently have the Play One cord running through the hole. The large Power cord Prong doesn't fit through a 2 inch diameter hole. Either change the end of the power cord to match most power cord ends or make it detachable so that you can discretely hide your wires. Feel free to wright me back regarding the design.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
Cons: the power cord assembly should be detachable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
You'll Love Sonos Move
on September 11, 2019
Posted by: BradleyT
from Queen Creek, AZ
[This review was collected as part of a promotion.] Sonos Move is the perfect portable speaker. Because Sonos Move allows me to access either Amazon Alexa or Google Assistant and it has amazing, room-filling sound, it replaced my Amazon Echo in the main area of my house. Charging hasn't been an issue as the speaker sits on the base most of the time. I have spent an entire 8 hour day cleaning out the garage and able to fill the garage with bass-pumping, high-quality sound and still had plenty of battery left over to take the Move by the pool when I was ready to relax. Moving between Bluetooth and Wifi is relatively frictionless as well so I am able to use it in conjunction with the rest of my Sonos products or use as a traditional Bluetooth speaker with almost no noticeable audio quality degradation between Wifi and Bluetooth. Automatic adjustments occur with TruePlay as well so as you move the speaker from place to place, it automatically tunes for optimal sound quality based on the new space - no more moving your phone around to tune! This might be the perfect speaker - portable, powerful, and sounds incredible.
Pros: Easy to Set Up, Portable, Streams All My Music, and More, Superior Sound, Voice Services, Wireless
Written by a customer while visiting sonos.com