Customer reviews from sonos.com
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Will probably buy a second one.
on August 8, 2020
Posted by: D
from grass valley
Verified Purchase:No
We take it outside and use it near the pool, BBQ and on porch.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Alexa not fully supported
on September 15, 2020
Posted by: MCozzie
from Tacoma, WA
Verified Purchase:No
"Audio actions and routines are currently not supported on this device" Why have I forked over ~$400 for a "smart" speaker that isn't completely tested out? I love the sound and the battery life, but come-on, Sonos!
Pros: Expandable, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Would be great if Sonos had decent software.
on October 9, 2020
Posted by: quality critic
from North Carolina
Verified Purchase:No
Sonos updates software almost every time you want to use it. The updates often make everything worse.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I won't buy this product again
on October 22, 2020
Posted by: C
from Portland, OR
Verified Purchase:No
Move is a nightmare to switch from Wifi streaming to Bluetooth, system lists it and we have to go through full reset to add it again.
Cons: Difficult Setup, Loses signal switching Bluetooth/Wifi, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would not buy this product
on October 23, 2020
Posted by: Music lover
from Melbourne Florida
Verified Purchase:No
I have been trying to connect it to my WiFi at home. It did not work. To my Bluetooth did not work. It was a gift for my birthday. Other wise I will return it
Pros: Wireless
Cons: Difficult Setup, Still cannot set it up
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
seems like cool product but issues
on November 10, 2020
Posted by: Ralph
from Louisville
Verified Purchase:No
This is a well designed, very well built product but I have continued issues maintaining a connection with my iPhone. I was unable to set it up then had help from a Geek Squad person. It worked okay for a few weeks and now have lost the connection and am unable to get it going again. I am fairly tech savvy, so this is a product issues! Need to call and get support again but I don't have time to mess with this stuff. So I will rate No, would not recommend
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Plenty of Room for Improvement
on November 10, 2020
Posted by: Endless Disappointment
from Michigan
Verified Purchase:No
I am a long time Bose customer but have heard so much about Sonos over the years I decided to try it because Bose still lacks a decent multi-room music streaming option. After trying out Sonos and experiencing endless frustration and disappointment with the apps and speakers I am ready to run back to Bose. Very disappointing because I had truly been enthralled with the idea of switching fully over to Sonos.
Pros: Expandable
Cons: Battery life is even worse than advertised, Difficult Setup, Difficult to Use, Does not accommodate NPROne App, Sound can only be controlled when sonos app is o, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Hard to get it to link to wifi and unreliable with Alexa
on November 12, 2020
Posted by: HJ
from Raleigh
Verified Purchase:No
It has great sound. Had a difficult time linking to wifi.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com