Customer reviews from lg.com
LG - 65" Class - OLED - W9 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
16
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for LG - 65" Class - OLED - W9 Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Deep black of perfect picture so far!!!
on September 4, 2019
Posted by: Kenny87
from California
[This review was collected as part of a promotion.] I just bought it last month, and I love everything about it, and is best picture I have ever seen so far, if you want to buy the best tv on the market, this is the one to buy!!! highly recommend and ultimately hand down if you want to looking for the best oled tv out there :D
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Callawick
from Bel AIr Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] This wall paper TV is amazing. I bought it about 3 weeks ago , the picture is absolutely great and more features than I will ever use. I never had a high end TV , I always bought last year's model. LG W9 is the future now and the sound bar is so cool with the pop up speakers.The only reason I gave 4 stars and not 5 is that for the price it should have come with the extender cable. I had to order one and have been waiting 3 weeks now for it to be shipped and yes the cable is expensive. Once the cable comes and I can hide the cable behind the wall I will take pics. Again you will not find a better picture anywhere with a futuristic sound bar. Oh ya it's Alexa ready and I have Alexa run the TV which is great for an Alexa freak like my self. Thanks LG for something I thought I would ever own.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding Television
on March 8, 2020
Posted by: Anonymous
from Bangladesh
[This review was collected as part of a promotion.] Fabulous Television I have ever seen. I have purchased another Brand before. But this one is the best so far.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
TOP
on April 11, 2020
Posted by: brokebackmounTV
I bought this a month ago. I can’t afford much food after this so I’ve lost a lot of weight and look much fitter. I can afford electricity too so I’m reading a lot of books and becoming knowledgeable. Buying this TV was the best decision of my life.
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
3
The Tv is great and all but
on February 27, 2020
Posted by: Jakxx837
from New York
[This review was collected as part of a promotion.] It got dead pixels a few days later I installed it And the installations is super weird and hard not worth for price.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
2
Response from lg.comBy Chris, Customer Service, February 27, 2020
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Looks amazing
on September 30, 2020
Posted by: Ilja
from Seattle
[This review was collected as part of a promotion.] Hi. The new Wallpaper TV looks amazing. I already own the previous version, 77 inch, and love it. Question: is it possible to just buy the new bar, without the screen? I really need HDMI 2.1 for the upcoming next gen consoles, and would like not to have to re-buy the whole TV if I can get the bar only. Thanks!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
WOW!
on January 10, 2019
Posted by: teojang
from NJ
[This review was collected as part of a promotion.] OLED is providing great picture quality! looks much better than QLED.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Tv
on February 26, 2019
Posted by: viclash
[This review was collected as part of a promotion.] it is awesome Tv, I would like to have it this year
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com