Customer reviews from lg.com
LG - 65" Class - OLED - W9 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
16
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for LG - 65" Class - OLED - W9 Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Callawick
from Bel AIr Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] This wall paper TV is amazing. I bought it about 3 weeks ago , the picture is absolutely great and more features than I will ever use. I never had a high end TV , I always bought last year's model. LG W9 is the future now and the sound bar is so cool with the pop up speakers.The only reason I gave 4 stars and not 5 is that for the price it should have come with the extender cable. I had to order one and have been waiting 3 weeks now for it to be shipped and yes the cable is expensive. Once the cable comes and I can hide the cable behind the wall I will take pics. Again you will not find a better picture anywhere with a futuristic sound bar. Oh ya it's Alexa ready and I have Alexa run the TV which is great for an Alexa freak like my self. Thanks LG for something I thought I would ever own.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding Television
on March 8, 2020
Posted by: Anonymous
from Bangladesh
[This review was collected as part of a promotion.] Fabulous Television I have ever seen. I have purchased another Brand before. But this one is the best so far.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
TOP
on April 11, 2020
Posted by: brokebackmounTV
I bought this a month ago. I can’t afford much food after this so I’ve lost a lot of weight and look much fitter. I can afford electricity too so I’m reading a lot of books and becoming knowledgeable. Buying this TV was the best decision of my life.
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
3
The Tv is great and all but
on February 27, 2020
Posted by: Jakxx837
from New York
[This review was collected as part of a promotion.] It got dead pixels a few days later I installed it And the installations is super weird and hard not worth for price.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
2
Response from lg.comBy Chris, Customer Service, February 27, 2020
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Looks amazing
on September 30, 2020
Posted by: Ilja
from Seattle
[This review was collected as part of a promotion.] Hi. The new Wallpaper TV looks amazing. I already own the previous version, 77 inch, and love it. Question: is it possible to just buy the new bar, without the screen? I really need HDMI 2.1 for the upcoming next gen consoles, and would like not to have to re-buy the whole TV if I can get the bar only. Thanks!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
WOW!
on January 10, 2019
Posted by: teojang
from NJ
[This review was collected as part of a promotion.] OLED is providing great picture quality! looks much better than QLED.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Tv
on February 26, 2019
Posted by: viclash
[This review was collected as part of a promotion.] it is awesome Tv, I would like to have it this year
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Terrific tv
on January 24, 2019
Posted by: Vhcortez
from Bolivia
[This review was collected as part of a promotion.] Terrific and unique tv the best in themarket, congratulations!!!!
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com