Customer reviews from cafeappliances.com
Caf - 30" Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range w/ Steam Cleaning and In-Oven Camera - Platinum Glass
Average customer rating
4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
39
4 Stars
9
3 Stars
3
2 Stars
6
1 Star
7
80%of customers recommend this product.
(
37 out of
46)
Customer Reviews for Caf - 30" Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range w/ Steam Cleaning and In-Oven Camera - Platinum Glass
Customer Rating
2
Not in love
on March 2, 2023
Posted by: Rae and Ash
from Washington DC area
It turns out induction is noisy business. We experience a wild range of noises when cooking with our Le Creuset, All-Clad, and Staub cookware. The digital oven control panel goes blank if I turn the oven off using the phone app; we've had to unplug the range to recover functionality. The in-oven camera has only worked for me twice despite numerous attempts to monitor roasts. The range has a little nipple on one of the linking burners (that wasn't apparent in the pictures) where crumbs like to gather. Bummed that I already need to contact customer service about this brand-new unit that was installed only three months ago, and for which I waited a long time.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@GEA, GE_Appliances, March 3, 2023
Hi there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new range is experiencing issues with connectivity. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Quality
on February 8, 2023
Posted by: Angelve20
from Maryland
Good quality, stability in the software, beautiful design, trustworthy reputation. My wife loves it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
When it works
on January 29, 2023
Posted by: Drbeepers
from Perry Hall,Md
Twice the oven has locked and the only way to turn it off was at the breaker. Today none of the burners work. Of course they timed it so it’s out of warranty. I will not buy GE again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Café Appliances , January 30, 2023
Hello - We appreciate you taking a moment to get in touch and leave your review. It means a lot to us.
We are so sorry to hear about the burners going out, we know that is really troublesome to deal with. That is the last thing we would expect to happen when using our appliances. We are definitely going to take this feedback and send it over to our product team for review.
We recommend scheduling one of our approved technicians to come out and take a look at this. We're confident they would be able to find and repair this. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Stay safe.
Jonathon@Café
We are so sorry to hear about the burners going out, we know that is really troublesome to deal with. That is the last thing we would expect to happen when using our appliances. We are definitely going to take this feedback and send it over to our product team for review.
We recommend scheduling one of our approved technicians to come out and take a look at this. We're confident they would be able to find and repair this. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Stay safe.
Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Café stove
on January 27, 2023
Posted by: Mairy
from Miami, Fl
Love my new stove, it is amazing. Love that one of the racks slides out and that it is so easy to clean. Really like that the app has a camera to see what you are cooking.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the induction!
on October 20, 2022
Posted by: Spilljill
from Maryland
Love the look of this range. Cooking on induction is great also. Have used the air fryer once and it works great as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice features
on August 31, 2022
Posted by: Nett
from Maryland
Easy to clean. Still learning all the features. I have not had it long. Communicate well with the microwave. Easy to set up and update.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful appearance. Great features!
on August 1, 2022
Posted by: bbsearby
from champaign, il
The oven camera does not always connect, but the oven, air fryer, and cooktop are outstanding!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this modern oven
on July 22, 2022
Posted by: Ali B
from Pelham, NY
We have been looking for new appliances for almost a year when we found this modern and sleek stove. I have never had a stove that boils water as quickly as this -- embracing an induction stove was also important to our family because it is environmentally the best option.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com