Customer reviews from cafeappliances.com
Café - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with Self-Steam Cleaning and In-Oven Camera - Platinum Glass
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
38
4 Stars
8
3 Stars
3
2 Stars
5
1 Star
5
82%of customers recommend this product.
(
37 out of
45)
Customer Reviews for Café - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with Self-Steam Cleaning and In-Oven Camera - Platinum Glass
Customer Rating
4
Looks great, cooks great. Mobile app needs work
on December 7, 2021
Posted by: Tino
from Detroit
only took 6 months to get it in stock from the online store I ordered from! Lets hope when you read this review, its a better time than 2021.
range itself is 5 stars. start with appearance, it looks beautiful. I love the platinum glass. Its unique, would fit in with stainless or white themes. Personally, I find stainless gets marks if you even look at it funny, and requires special cleaners, that cant work miracles. This Glass wipes off with a wet rag, or some glass plus. no matter how greasy it gets, it cleans up without a blemish.
Stove gets hot fast. boils water like no ones business, I like the precision temp on the front left burner that lets you pick a specific degree for that pan and it will maintain it no matter what you might add to that pan which might otherwise have required you to adjust it manually.
Oven has like... 6 modes, bake, broil, 2 different convection modes (multi pan and... roast I think), and an air fry mode (theres a question on here about airfry and the maker says it doesnt have one? but thats definitely not true right now). not sure the difference between the convections and airfry, I assume its fan speed, but the air fry cooks fast, and gets stuff extra crispy. oddly airfry does not "preheat", so you're not sure when it is hot (though you could preheat in another mode and then switch it I guess).
The opportunities and issues
Oven rack is a bit weak, just doesnt slide as smoothly as Ive seen others. Its not bad, but as one of the best induction ranges you can buy, I expect the best rack.
Oven rack is a bit weak, just doesnt slide as smoothly as Ive seen others. Its not bad, but as one of the best induction ranges you can buy, I expect the best rack.
The bottom drawer, supposedly its a double latch where you push in and it should pop out. That doesnt happen for me. I have to grab it by the top or side to open it.
And lastly, the app... well... as of December 2021, its not good folks. Its got the right idea, just bad execution. I was able to connect to the oven on the 2nd attempt which is good. but its just kind of laggy. temperature and preheat updates are minutes behind the truth. The camera (which is like... the reason to buy this model over the other one that looks the same) is not reliable, it will lag out often, and I was hoping I could record the video (would be fun for social media to show a timelapse of food cooking), but it doesnt appear you can record the footage (though it has a record button, which exits camera mode, or maybe its just lagging out). I will say that the image is clear, so its got potential. It also does not show the current preheat temp, which I feel like it should be able to do. The app is the -1 star for me, though it gets 1 star on its own. I really hope they can get it together. The fact that the app is the single app for ALL Haier products gives me hope that this app will get continued support...
Lastly, smart home integration. The only command Ive found to work is "set oven to 400degrees". Which is fantastic... but thats only bake mode, I cant tell it to do convection or air fry. I cant adjust the range burners. I generally will tell it to preheat, then switch it to the appropriate mode after its preheated and I get up to put the food in.
Also, for a touch screen, I feel like I should be able to have multiple timers running. It has 1 timer (though it also has an "oven timer" which will turn the oven off when its done).
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful range with great features
on May 23, 2022
Posted by: Gator
from Raleigh, NC
Have had this beautiful range for two months. So far it is working flawlessly. It is an induction range, so yes, your cookware must be magnetic, and yes, it makes some buzzing-type noises. Our experience with the noise is in line with other induction ranges we have used. I am a big proponent of induction cooking in general so these factors are not an issue for me.
I've seen some repeated comments and questions about certain topics so I thought I'd clarify from my experience with this range:
- Yes, there is an Air Fry feature and I am able to turn on this mode directly from the range itself.
- I am able to turn on the convection bake and convection roast modes directly from the range itself.
- The range did not include a sous vide probe.
- I do not own any smart cookware, so my experience with the precision cooking modes is limited to the left front burner with the built-in sensor. This sensor works well.
- I don't find the in-oven camera to be particularly useful.
- The Chef Connect feature that will automatically turn on the overhead light on the microwave is great.
- I have not had any issues accidentally bumping the control panel when reaching for the back burners. When wiping the control panel clean, it will cause the menus or burners to be activated. For me this is a minor annoyance, especially since the burners will not actually "turn on" unless there is cookware placed on the burner.
- The storage drawer is incredibly easy to open and close, even with heavy items contained within.
- I am able to turn on the convection bake and convection roast modes directly from the range itself.
- The range did not include a sous vide probe.
- I do not own any smart cookware, so my experience with the precision cooking modes is limited to the left front burner with the built-in sensor. This sensor works well.
- I don't find the in-oven camera to be particularly useful.
- The Chef Connect feature that will automatically turn on the overhead light on the microwave is great.
- I have not had any issues accidentally bumping the control panel when reaching for the back burners. When wiping the control panel clean, it will cause the menus or burners to be activated. For me this is a minor annoyance, especially since the burners will not actually "turn on" unless there is cookware placed on the burner.
- The storage drawer is incredibly easy to open and close, even with heavy items contained within.
Whether this range is "worth" its premium price is a personal decision, but for me, I am quite pleased with the purchase and very happy with the range.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing range
on March 2, 2022
Posted by: Saghalie
from Coeur d’Alene, Idaho
I thought I was a good cook, but with this range, I’m now a great cook. Love the air fry mode. Delicious and healthy!
I would recommend this to a friend!
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, March 3, 2022
Hello there, thank you so much for taking the time to leave this review. We are so happy to hear that this range has brought your cooking to the next level, and that you love the air fry features. If you ever need any assistance in the future, we are always here to help. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Stove
on March 19, 2022
Posted by: lallen0810
from Alabama
Great stove with Great Features. I am a big fan of induction cooking so this stove fit the bill exactly. I had a gas stove that was adequate but it took a long time to heat the pan and food. Plus the fumes that were being generated in my tight house was just not working.
The finish and color of my new range fits well with my kitchen matching all my other appliances. The fit was close but slid right into my old stove space. Did not have to worry about having to do a lot of retro fit work.
The Precision temperature feature worked well for making the pudding for the coconut cream pie. I was able to set the temperature for my filling and it was cooked to perfection. I used the temperature probe for the oven to insure that my meatloaf was at the perfect done temperature. Syncing the two left burners for my griddle allowed me to do the best pancakes. Instead of one at a time using the pan, I was able to do four at a time with the griddle and the synched burners. Great feature.
The stove is quiet, the controls are easy to use, clean up is a breeze. Just wipe it off and you are done. No burner racks to clean off or move. Rolling rack in the oven is great. Smooth even action when it is pulled from the oven to place your pan in the oven. And it is movable so it can be at the bottom of the oven or at the top.
Great stove. I didn't think that the WIFI Smart Home feature would be useful but the first time I was into making a cake and realized that I had not started the over. A quick response to Google and the oven was on and heating. I could keep my attention on the cake mixer. Seems a bit silly but the first time you use the feature you will be sold on it.
The finish and color of my new range fits well with my kitchen matching all my other appliances. The fit was close but slid right into my old stove space. Did not have to worry about having to do a lot of retro fit work.
The Precision temperature feature worked well for making the pudding for the coconut cream pie. I was able to set the temperature for my filling and it was cooked to perfection. I used the temperature probe for the oven to insure that my meatloaf was at the perfect done temperature. Syncing the two left burners for my griddle allowed me to do the best pancakes. Instead of one at a time using the pan, I was able to do four at a time with the griddle and the synched burners. Great feature.
The stove is quiet, the controls are easy to use, clean up is a breeze. Just wipe it off and you are done. No burner racks to clean off or move. Rolling rack in the oven is great. Smooth even action when it is pulled from the oven to place your pan in the oven. And it is movable so it can be at the bottom of the oven or at the top.
Great stove. I didn't think that the WIFI Smart Home feature would be useful but the first time I was into making a cake and realized that I had not started the over. A quick response to Google and the oven was on and heating. I could keep my attention on the cake mixer. Seems a bit silly but the first time you use the feature you will be sold on it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Maisie
on June 4, 2022
Posted by: Maisie123
from Fairfax, VA
This appliance is not for the faint hearted! It connects to an APP and updates new software periodically. It requires speacialized cookware for the stove top. It is induction! It is a learning curve but I think I am learning to love it though!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Just as good as if not better than gas
on January 26, 2022
Posted by: Adam123
from Seattle, WA
I was concerned about the fumes from gas range and possible health issues from them. I had electric ranges in the past and was not happy with them. I love the fact that if the item boils over, no problem, move it off and immediately clean it up, then just put the pot back on the burner. The glass top has been easy so far to keep clean as well. I truly love that the range and microwave talk via bluetooth and turn on and off the light and fan automatically when cooking things on the stove top. Though the camera works I don't find it very useful. Also, the sensor built into the stove top I could do without (would be easier to clean without). Overall I really love this item.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
beautiful appearance, great features
on February 1, 2022
Posted by: Lizzie57
from PA
love the induction top, easy to use and heats up fast; oven has lots of options. I miss a toaster function but can figure it out. love not having knobs that get dirty. Easy to keep clean on top and inside.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features, as described!
on February 21, 2022
Posted by: AW41
from New Jersey
The range was on a back-order, but worth the wait. I appreciate the "lock" function that would prevent children from turning on the cooktop.
Written by a customer while visiting cafeappliances.com