Customer reviews from cafeappliances.com
Caf - 30" Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range w/ Steam Cleaning and In-Oven Camera - Platinum Glass
Average customer rating
4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
39
4 Stars
9
3 Stars
3
2 Stars
6
1 Star
7
80%of customers recommend this product.
(
37 out of
46)
Customer Reviews for Caf - 30" Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range w/ Steam Cleaning and In-Oven Camera - Platinum Glass
Customer Rating
5
Great features
on October 28, 2023
Posted by: My Cafe 2
from Honolulu
Love, love this range! So easy to keep clean. No knobs
Getting use to cooking with induction and stainless steel cookware. Challenging but getting there🌺
Getting use to cooking with induction and stainless steel cookware. Challenging but getting there🌺
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, November 2, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We are so glad to see that you've been enjoying your new range. You have made an amazing choice.
Also, we know it can take a bit of change when switching over to induction cooking. But, we know you will eventually get the hang of it and eventually become an expert. You can check out pages 11 through 19 inside the user manual to get some additional tips and instructions. Here is the link: (https://products-salsify.geappliances.com/image/upload/s--ex4bjhx9--/0de6765e07831a2b2bb6ab4adfca44611b820ab5.pdf?).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Also, we know it can take a bit of change when switching over to induction cooking. But, we know you will eventually get the hang of it and eventually become an expert. You can check out pages 11 through 19 inside the user manual to get some additional tips and instructions. Here is the link: (https://products-salsify.geappliances.com/image/upload/s--ex4bjhx9--/0de6765e07831a2b2bb6ab4adfca44611b820ab5.pdf?).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love my induction
on October 26, 2023
Posted by: DonnaZ
from Palm Coast Florid
Turns down items you are cooking on stove top immediately. Easy clean!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Easy to clean.
on October 9, 2023
Posted by: Den Mare
from Lewiston NY
So far the range works very well and cooks very evenly, much better than our gas range. It is also much easier to clean than our gas range was. Our only complaint is the oven racks are almost impossible to slide easily in and out of the oven. They drag on the oven walls.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 12, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are glad to see that you've been enjoying your new range so far. However, we are sorry to hear about the racks being hard to pull out.
We recommend lubricating your roller and heavy-duty racks with our recommend graphite lubricant. It does come included on some models. We're going to share a link here that goes over everything: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
We recommend lubricating your roller and heavy-duty racks with our recommend graphite lubricant. It does come included on some models. We're going to share a link here that goes over everything: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Avoid this model number: CHS90XM2NS5.
on September 29, 2023
Posted by: PiTA
from Maine
We ordered it on 6/13, installed 9/12. It has never worked. GE is dodging trying to address it's problems and has told our installer it is a "Consumer problem" because we plugged it in at delivery. How, pray-tel, might one use a Induction Range if it is not plugged in? Replacement boards not available. Can't replace Range with another.
This will be my 1st GE product and the Last.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 2, 2023
Hello - Thank you for taking some time to connect and share your experience. We're really sorry to hear about the issues you are noticing and the wait on getting this repaired.
We do see that you are currently working with our consumer specialist on getting this resolved. We are confident that they will get this taken care of. Again, we are really sorry about letting you down.
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
We do see that you are currently working with our consumer specialist on getting this resolved. We are confident that they will get this taken care of. Again, we are really sorry about letting you down.
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Over-engineered
on July 26, 2023
Posted by: pcolumbus
from Columbus, OH
Mid-manufacturing of this model/series, GE changed the look of the cooktop. Instead of the cooktop having a solid piece of glass, it now has a button (nipple) in the front left burner. Now that the surface is interrupted, food could get caught in the circular cut out. The oven takes considerably longer to cool down than my previous GE electric oven. The controls and my granite counter stay warm longer. I don't like the timer. You have to turn it off to add minutes to the cooking time instead of just pressing additional time. I also don't like that the way controls are positioned at a slight angle slanted away from the surface of the cooktop. It would be preferable to make them perpendicular to the cooktop to keep them less vulnerable to food drips. I would have bought a lower model but the lower model had the same design issues as this cafe.It would be great if GE would offer a simple induction instead of the models they now offer. Most people don't want all of the bells and whistles. This appliance has been over-engineered/over designed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, July 27, 2023
Hi there! Thank you for providing us with your feedback. We are so sorry to hear that this range has not lived up to your expectations when it comes to the features and design of the appliance. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your range.
We will be sharing these comments with our product design teams, so they can make the necessary improvements to future models. We appreciate you choosing Cafe Appliances for your home, and we hope you are able to enjoy your range for many years to come! - Adrian@Cafe
We will be sharing these comments with our product design teams, so they can make the necessary improvements to future models. We appreciate you choosing Cafe Appliances for your home, and we hope you are able to enjoy your range for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Fabulous non matching stove
on July 19, 2023
Posted by: Max place
from Lake Tahoe
We love the functionality of the stove, the wifi is great! It works perfectly it just doesn't match my other cafe appliances....so it makes me sad as this is a new build.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Thoughtful design
on May 20, 2023
Posted by: Gilbert
from Phoenix
First time I’ve made consistently perfect soft fried eggs. The temperature control is excellent. The burner size and configuration is very useful. The display is useful and easy to use.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, May 26, 2023
Good morning,
We appreciate you taking the time to leave a review on your Café slide-in range! We are pleased to hear that you are loving the design and performance that this range provides, and we hope that you will enjoy it for many years to come.
Thank you for trusting Café Appliances for your home!
-Devin@Café
We appreciate you taking the time to leave a review on your Café slide-in range! We are pleased to hear that you are loving the design and performance that this range provides, and we hope that you will enjoy it for many years to come.
Thank you for trusting Café Appliances for your home!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Obvious choice
on April 16, 2023
Posted by: Fortnancy
from Fort recovery, OH 45846
Cannot imagine why anyone would choose another type of range. Heats and cools so quickly. Easy to control temperature. No uncomfortable heat emanating from the burners or the utensils while cooking. More economical. I cannot imagine why anyone would choose any other range.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com