Customer reviews from cafeappliances.com
Café - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with Self-Steam Cleaning and In-Oven Camera - Platinum Glass
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
38
4 Stars
8
3 Stars
3
2 Stars
5
1 Star
5
82%of customers recommend this product.
(
37 out of
45)
Customer Reviews for Café - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with Self-Steam Cleaning and In-Oven Camera - Platinum Glass
Customer Rating
4
Worthwhile purchase
on April 27, 2022
Posted by: Reed
from Denver, CO
The product received has met my expectations and has features I am looking forward to trying. While there are a few items that could be improved (oven camera adjusts to a very low aperture, making it near impossible to actually gain value from it) everything has been a delight so far.
As with all induction tops, you need to use compatible pans- and while this will mean additional purchases in some situations, it is worthwhile, especially when it comes to large pots. My 9 quart pot gets to a vigorous boil in just over 5 minutes on the power boiler. The smaller elements are slightly slower, but other than when making rice, this is not a problem.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Beautiful Equipment Poor Function
on October 31, 2023
Posted by: Cafe Induction Oven
I purchased in June 2023 and received 8/21/ 2023. The induction top started performing poorly on 10/26/2023. The front right burner no longer works and the font left power boil burner won’t stay on with my pans. It is really frustrating knowing that I can’t fully use the cook top because the pans aren’t heavy enough or something to keep the large cooktop going.
Response from cafeappliances.comBy Devin, Cafe_Appliances, November 1, 2023
Hi there,
Thank you for taking the time to provide a review on your new Café Appliances slide-in induction range. We are truly sorry to hear that you are experiencing issues with the burners, as this is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Thank you for taking the time to provide a review on your new Café Appliances slide-in induction range. We are truly sorry to hear that you are experiencing issues with the burners, as this is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not real pleased so far, but still getting started
on May 25, 2024
Posted by: birdbill
from CA
It is a little difficult to set up. I have not been able to connect my HestanCue pans yet. The touch knobs dont seem to have the variantion flexability I imagined. The burners are too sensitive to the pan placement. Basically all I have is a 1 aburner stove so far. A stove that expensive should come with the temp probe for the oven, lcant believe I have to buy one.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 29, 2024
We want to help out with connecting your pans and with the touch knobs. You can check out page 15 inside the user manual. This section goes over the steps to get Bluetooth devices connected. (https://products-salsify.geappliances.com/image/upload/s--bxMB3Bt6--/dchypivzm7ybjgt2pxj1.pdf?). In regards to the knobs, we suggest trying an electronic reset. This can be done by removing the power cord for 30 seconds and then plugging it back in. If this doesn't work we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting cafeappliances.com
Customer Rating
1
When it works
on January 29, 2023
Posted by: Drbeepers
from Perry Hall,Md
Twice the oven has locked and the only way to turn it off was at the breaker. Today none of the burners work. Of course they timed it so it’s out of warranty. I will not buy GE again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Café Appliances , January 30, 2023
Hello - We appreciate you taking a moment to get in touch and leave your review. It means a lot to us.
We are so sorry to hear about the burners going out, we know that is really troublesome to deal with. That is the last thing we would expect to happen when using our appliances. We are definitely going to take this feedback and send it over to our product team for review.
We recommend scheduling one of our approved technicians to come out and take a look at this. We're confident they would be able to find and repair this. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Stay safe.
Jonathon@Café
We are so sorry to hear about the burners going out, we know that is really troublesome to deal with. That is the last thing we would expect to happen when using our appliances. We are definitely going to take this feedback and send it over to our product team for review.
We recommend scheduling one of our approved technicians to come out and take a look at this. We're confident they would be able to find and repair this. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Stay safe.
Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Okay
on March 5, 2022
Posted by: Norm67
from Spring Hill, FL
We don’t like that we can’t use our old pots on the cookware. It needs to be magnetic only thing we don’t. If you move the pot the burner turns a little frustrating.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , March 7, 2022
Hello,
Thank you for providing your feedback to us. We do apologize for the inconvenience caused by the induction cooktop requirements. It's good to know that you do love the style of the range. If you have any questions, please let us know. We're always happy to help. Keep in touch. Mike@Cafe
Thank you for providing your feedback to us. We do apologize for the inconvenience caused by the induction cooktop requirements. It's good to know that you do love the style of the range. If you have any questions, please let us know. We're always happy to help. Keep in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice features
on August 31, 2022
Posted by: Nett
from Maryland
Easy to clean. Still learning all the features. I have not had it long. Communicate well with the microwave. Easy to set up and update.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Makes cooking easy and fun!
on January 6, 2022
Posted by: Cathy the cook
from Centerville Ohio
Easy to use, looks great. I love the modern glass appliances.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to keep clean!
on January 11, 2022
Posted by: LaraK
from Washington State
I love to cook on a gas range, however, in wanting to upgrade our current electric range, to plumb for propane would have been costly. I researched induction ranges after a friend suggested I do so. I went into a store to see one and decided to go with the induction style. I chose a convection oven, which I have had in the past and missed it's features, and I really liked the idea of no knobs which I found on the GE Cafe. It took nine months to arrive, the oven light did not work (which we fixed eventually), and the spacer did not arrive with the range and had to be ordered... another nine months? I hope not. So far I LOVE it. Easy to clean, and the burners respond like gas without the mess. The racks in the oven are enameled, thus, easy to keep clean. With moving toward renewable energies, induction is a wise choice. I highly recommend this range.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com