Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: Troy127
from Taylor
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good picture, better than my last tv. Has excellent sound no need for sound bar and turn on fast.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ashau
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this to replace another brand that I had for three years and it failed to work twice. Changing to LG I am very satisfied so far outstanding picture
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kwilks
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] This tv is awesome, I couldn't be happier. This was a perfect choice.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Somenath
from King of Prussia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome tv, it has a very good picture quality with a very good good sound too. Generally most companies put their all best behind the picture but LG did a very good work on the sound side too. This B9 price wise also very reasonable compared to other OLED in the market, so I would say this is good bet for OLED.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv, horrible customer service
on October 22, 2019
Posted by: oscarpena151186
from Austin, Texas
[This review was collected as part of a promotion.] It is by far the best tv I have ever owned, so many features. However, since it doesn have so many mew features, such as WiSA, I have a few questions; such as is it capable of playing lossless sound when using WiSA? I have asked various times by e-mail, Facebook, chatbots, to no available. They have actually been quite rude as well. So, in conclusion; 5 stars for the tv, 0 stars for LG customer service, truly awful.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Barry 43
from Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Bought this TV mostly because of the stand would fit on my existing TV furniture. It's a 55 inch. Picture quality is excellent.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Khoucek
from North Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fabulous picture, sound, hi tech integration, etc. Great upgrade!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DrDeny
from Sanbornville, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just set up this TV and it is awesome. The picture is very sharp and the colors are vibrant. Excellent resolution. Setup was relatively easy. The magic remote is a great bonus. Speakers are good but not phenomenal. For audio fanatics, a good sound bar is a necessity.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com