Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: David O
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] 18 month old set has image retention/burn-in issues. I would never buy another OLED tv.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 20, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: KWH99
from Alabama
Verified Purchase:Yes
Re-Shuffling my TV’s and decided to give the OLED a try. What caught my eve was the incredible angle of view I could see at the store compared to other TV’s on display. I love this TV.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: CaliMV
from Mountain View, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The OLED image quality is just stunning. I carefully compared it to the Samsung QLED and the comparable Sony. While all are excellently products, the LG stands out with perfect blacks, an intuitive interface and, with the addition of AirPlay, all content on iOS devices play seamlessly on the Beautiful LG screen. I don’t need cable service to enjoy Movies and shows with streaming content.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Major Sam
from Riverview, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the OLED after comparing picture quality to other LED and QLED models. We are glad we made this choice. Picture quality makes it seem that we are on the movie sets in real life.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fasterjoe
from Forest Lake,MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is probably the nicest TV for the price that I've ever purchased
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: gobug
from Denver CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn't realize how great the picture is until I turned it on.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Doug to the m
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks & sounds good, however manual is viewed on the tv and very superficial. Uses terms that aren't defined with no glossary available and no in depth explanation of features and options. Learn by trial and error or utube. I'm sure it has features I don't know about or how to access.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Mnbflaten
from Minneapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this based upon great reviews by Consumer Reports and have not been disapointed.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com