Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: Liverboy
from Omaha, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is great, along with the audio! I get a couple hundred channels with just an antenna. And getting The Disney Channel for a year is a unexpected bonus!
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jilliangran
from Northern New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] A really crisp picture and sound quality is so good that we got rid of our woofer and sound bar.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: ChristopherMcK
from Kentucky
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a person who believed in Plasma TV's I have waited for years to upgrade my Panasonic Viera because the LED just ruined the movie experience by their inability do handle darkness. This OLED tv is the first I have ever seen that shames the plasma. I love this television and plan to add another for our bedroom. I have recommended it to my family and recommend it to you as well.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Atg91
from Lincoln, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV after doing a lot of extended research on different products. LG has been my go too for TV’s for quite some time. Their engineering stays ahead of the competition. This TV is everything I imagine and then some. The internal speakers are actually very impressive. The picture obviously speaks for itself. It takes 4K UHD to whole another level. Not to mention how sleep the actual screen is. WOW!! You won’t regret this purchase one bit.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: laddaboy
from Minnesota
Verified Purchase:Yes
So many choices but with so little help. confusing.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very impressive
on May 12, 2020
Posted by: Sutty
from RI
[This review was collected as part of a promotion.] I was impressed right away. Tested Xbox and Blu ray movies and confirm this response rate is very low meaning very very low motion blur. Great for FFS games. The only thing that isn't perfect is near black levels but for the price, I can live with that. Still a top shelf TV.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic with a little room for improvement
on June 16, 2020
Posted by: SoundScape
I've had the tv for about a month and I love it so far. User interface is great, available settings for the user are abundant, and obviously picture quality is amazing. However, I have one request for the engineers working on the firmware updates. I have a retro console (Nintendo GameCube) and a upscaler device (mClassic) that will bring up the resolution up to 1440p. The problem I notice is that other LG models allow for forced resolution but the OLED series will not and just do the upscaling itself (only up to 1080p). My request for future update is to allow forced resolution to 1440p at 60hz refresh rate. Not sure if I worded everything right but still I appreciate your hard work. ❤️
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: David O
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] 18 month old set has image retention/burn-in issues. I would never buy another OLED tv.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 20, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com