Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: sleepy 69
from Sun City West,AZ
Verified Purchase:Yes
So happy we picked the LG, much more enjoyable to watch our movies.
Written by a customer while visiting lg.com
Posted by: mewoohwooh
from New York
Verified Purchase:Yes
Sound and pictures are by far the best. i have explore many other brands
Written by a customer while visiting lg.com
Posted by: TomM2022
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2 weeks ago and the picture is great. The smart features are OK but the menu layouts are a bit strange to my way of thinking. It was hard to figure out how to do some things but I called the help line and they were very good at fixing my issues. I would buy this TV again.
Written by a customer while visiting lg.com
Posted by: Mc P
from Nashville, Tn
Verified Purchase:Yes
When we shopped for tv's, we compared all the brands and found the LG OLED 55" the best picture with the sharpest clarity of any other brands.
Written by a customer while visiting lg.com
Posted by: Rockand0rroll
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent picture. True blacks, good definition, bright enough in a room with a lot of windows. Very thin and light.
Written by a customer while visiting lg.com
Posted by: Jefferson S
from Wheeling, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I actually purchased my TV in September 2019, along with a two-year extended warranty. At some point in the third year the TV screen began showing progressively worsening yellow-green shift and pixel burn-in. I contacted LG and hey had a technician come to my house and install a new front panel, under warranty. Good as new! Beautiful picture. (See before and after photos).
Written by a customer while visiting lg.com
Posted by: Suzieeb
from St.Louis MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV in December and so far, I’ve been very happy. The picture is clear and colors good. The size is perfect for a normal size room. Big enough without being huge. The operating system is easy to navigate. This coming from a 70 year old. I have a sound bar, but don’t know if I really need it as the sound is good.
Response from lg.comBy Tanisha, social/LG, March 29, 2023
Great! This makes our jobs so worthwhile. We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Television failure to dis
from Corpus Christi TX.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my tv over a year ago and used my I phone to view my phone photos. This feature has failed, I called your support, they indicated it was a glitch within your system. When will you fix your glitch?
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 3, 2023
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com