Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Customer Rating
3
Great PC Gaming PC
on March 17, 2020
Posted by: Anonymous
from Kitchener Canada
[This review was collected as part of a promotion.] Bought the LGB9 65" TV in Jan 2020 for a PC Gaming Monitor.As a PC gaming monitor with HDR is fantastic. Thought I try watching some sports in 4K and to my surprise,the 4K sports with any fast movement was a blurry,artifacting mess.So I thought I was crazy and hooked up another TV side by side.SO I had my 60" Plasma and 65" OLED sise by side for 3 weeks and the Plasma has a good picture and is more clear even at 1080p. I was going to return the TV but since I bought it for a gaming monitor I kept the TV.I am sure BLUE Ray 4K would be awesome but normal TV watching not so good.
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Darkraynbow
from New Haven, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV a few weeks ago after carefully considering all the brands and technologies out their. I have not been let down so far! The picture is fantastic and the fact that it brings my games and movies to life is amazing! I was worried about all the tell about burn in happening especially since I game, bit it is non sense. As long as you take breaks and alter the screen content or just turn the TV off when you're away for more then 5 minutes it will be fine. Even without doing these things, LG has great technologies in place to try and avoid this and you would need to watch the same content for 8+ hours a day for several weeks in a row (not the average user). Ultimately I bought this TV over others because it has full HDMI 2.1 support for future hardware. I'll have this TV for several years and definitely plan to buy another LG OLED when the time comes.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Glad I got this OLEDTV!
on July 26, 2020
Posted by: egmaniti
from Makati Philippines
[This review was collected as part of a promotion.] Beautiful design, color and love the picture. Size is just right! price when I got it was a steal! Might purchase the bigger version in a few days if i see a good deal.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Hard to get 4K
on July 16, 2020
Posted by: CEIB4
from Seattle, WA
[This review was collected as part of a promotion.] Terrific picture. But at least for me, the 4K capability is useless for now. Netflix streaming in 4K via the ethernet cable connection results in frequent stoppage for buffering. (My download speed is 180M, but this TV only supports up to 100M. Don't know if that is the issue. It happens on multiple shows. Netflix itself may be the issue, but 4K just doesn't work). Amazon Prime video via ethernet doesn't work at all (it lets you get as far as choosing something to stream, but never plays it. This may be an Amazon issue.). So I watch everything via my cable box (Xfinity) which supports HD but not 4K. Netflix and Prime video work just fine there. I guess I'll have to wait for better cable TV equipment in order to get a 4K picture for more than 3 minutes at a time.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: AzraelOMG
from Fort Worth, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] TV is everything I thought it would be and more. Amazing picture and the sound is great even without a soundbar. The color depth is superb!
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tom522
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this two weeks ago and occasionally the picture goes from vibrant to blurry
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dohccobra
from Tamaqua, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this tv a few months ago and WOW! jumping up to a 4K tv, what a difference!! The family loves this tv! Movies are just incredible to watch! Would recommend to anyone!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Andre2
from Detroit MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish the tv would automatically adjust the resolution when the broadcast is not 4K. All content in 4K is awesome. However, a lower resolution does not display shockingly clear when compare to an older tv not oled. Maybe it’s just me.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 30, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com