Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: defense03
from Pittsburgh, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 3 weeks ago on recommendation from a friend. The picture is amazing. The features, web-enabled, and apps make using this TV so much easier to use than my old TV. A bit pricier than some others, UHD in general, but the picture is better and in my eyes worth it.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Patty Kate
from Parlin, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] While shopping for a new TV , side by side comparison with other brands revealed the sharp quality of the picture was far better than the others. The features that allow easy access to streaming services are a plus over our older TV.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mg0blue
from Cincinnati
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tv shows shadows in corners and has a white dot in the middle of the screen. User interface is clunky. Does not get along well with fire tv stick. Otherwise great picture.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: milestone1987
from Vero beach, florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great tech and a great start to the line up of OLED TVs. I have slight burn in from playing long hours of games. If you play games I would recommend the CX series! Otherwise for tv viewing purposes it’s brilliant!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
2
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Beautiful Picture! But hardly any New/Recent Apps
on March 23, 2021
Posted by: Kanuck66
from Hamilton, Ontario Canada
[This review was collected as part of a promotion.] Love the picture on this TV. Best I've ever seen, even better that QLED from Samsung..only down side is I paid a fair prices for it...knowing it OLED and wanted the quality. But they haven't released any CRAVE and recent updated Streaming apps? The only one they ever added was Disney...and thank goodness for that one. But Crave Made by Bell Canada and others have not been added to the APPS. So If I want those, I have to go to Android TV in my Bedroom because it always has the latest avail. So disappointed I paid $$$ for a Great Picture..but very limited future at this point. May be replacing it sooner than I expected unfortunately.
Pros: ease of use, Performance, Quality
Quality
5
Features
3
Value
1
Written by a customer while visiting lg.com
Posted by: Diji
from Ithaca, NY
Verified Purchase:Yes
The picture quality is great but I was disappointed to learn that it will not work with Google Chrome or Zoom apps
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 29, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. While LG TVs do not support Chromecast. We support similar functionality where you can view content from their phone or portable device via Miracast and Apple Airplay2. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Stephenj29
from York,Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this tv a month ago and have been in love with the display so far. OLED technology truly is different than other panels. Was happy to go with a year older as they offer more hdmi 2.1 ports! Colors and contrast is perfect, and runs 120fps on my series X at 4K no problem.
Pros: Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Willie13
from Cincinnati
Verified Purchase:Yes
[This review was collected as part of a promotion.] Originally was going to buy a less expensive TV but very glad I listened to the Sales Rep and upgraded to the LG Oled
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com