Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: RKoc
from JerseyShore
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this LG OLED TV based on great reviews and features. We have not been disappointed. The picture is brilliant: sharp with great colors. The features especially streaming are easy to use and work very well. Have not noticed any picture quality difference between cable and streaming. The sound quality is a pleasant surprise. We have a great surround sound system but sometimes don't turn it on and still find the LG OLED TV sound high quality.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Thanasisdiydad
from Falls Church, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've owned this TV for over a year, and I can say hands down it is the best I have ever owned. The picture quality is astonishing, very crisp and clear, with vibrant colors and very responsive when playing games.Easy to set up, and easy to configure. I'm glad I bought it.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Second son
from Ridgecrest, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had been eyeing this tv for quite a long time. It was a display model so you got to see the beautiful colors. I am so very happy that I have it in my livingroom.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Bought 2-24-20, delivered 3-17&18-20, died 1-6-21
on February 21, 2021
Posted by: EN44
from Kingsland, Tx.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great picture, TV failed after less than 2 months use in vacation home. Still no resolution to the problem.
Pros: Style/Design, Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 22, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Whale 74
from NEW YORK, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this TV about 9 months ago. Love fast boot up, great picture and the remote pointing/talking feature.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BennyVibbes
Verified Purchase:Yes
[This review was collected as part of a promotion.] After years of searching for the perfect first TV purchase of my own, I'm incredibly satisfied with the b9. The magic remote alone is a gamechanger, though slightly annoying when the lightest nudge pops the cursor on screen, its easy incredibly useful for navigation. The OS is easy is navigate but missing some of my fav apps like crunchyroll and hbomax. This thing is shockingly thin. I'm still amazed by its profile. Sound is decent, better than any hand me down TVs I've had, but may look into a soundbar in the future to maximize the experience. The picture is incredible, hands down. I didn't know anime for example would look any different but it surely is. Of course content like Our Planet looks just about perfect without even adjusting complicated picture settings. If there's a better tv for the price, I wouldn't know.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Aunt Fran
from Bal Harbour FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has changed my enjoyment of watching TV so very much I sometimes feel like I’m at a theater everything is so much clearer it’s wonderful
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: RogerJ
from Edmonton Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simply wonderful picture. This picture gives me goosebumps. The blacks, the whites are best I have seen and edges of things razer sharp. Excellent colors, wow. Not just on 4k sources either. All HD is great. Natural picture yet so impressive. Some scenes look almost 3D. I am enjoying watching TV to its fullest.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com