Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: Meags
from Carmel IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Top tier picture, great smart features and plenty of connections. I did however get a faint line of dead pixels after 6 months. LG quickly worked to replace
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Leoe
from Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lg hands down makes the best tv especially
For the price and I have had them all.
Will never buy another company also very good customer service A+++++
For the price and I have had them all.
Will never buy another company also very good customer service A+++++
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jec1701
from Newark, DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this TV for almost one year and I have not been disappointed. The picture contrast and true blacks are amazing. I will never go back to weigh non-OLED screen again. I have it connected to my Apple TV and the 4K pictures are truly amazing.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bkoz
from Northern VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve owned our 65” OLED for 9 months now and we love the gorgeous picture. All movies look great, especially those with darker scenes that require the TV to be able to pull details out of the dark, and this TV does it exceptionally well.
This is our second LG TV, so we are used to the Smart part of the design and the interface, which we find to be OK.
We like the design of the base support, a single crescent shaped foot in the middle of the TV. We can’t use a wall mount, but we do have rotating pedestal that works well with single foot and we like that a lot.
Yes, we would buy this TV again!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: NE shopper
from Omaha, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this tv for one year. We love the features it offers. We can see the picture even from an extreme side view. We did have to replace the remote, but now the new one works flawlessly. Love the new technology in this tv.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mathw
from Glen Carbon, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 9 months ago. There was apparently a settings glitch which caused the tv not to come on. This was quickly fixed by a service call quickly and efficiently. I have had no trouble since. The picture and sound have been excellent.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mike P 0306
from Camp Lejeune
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this TV, however after having it for 6 months the TV would. It turn on.. getting the warranty repairs have been a bit of a challenge and I’m hopeful now that’s it’s been out for three weeks I’ll see a repair person sometime this week... the clarity is amazing when the TV was. Working and I’m hopeful this was a rare event for this tv!!!
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 9, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Finningjim
from Vancouver, BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have enjoyed all the features that come on this TV especially the ability for voice activation.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com