Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Customer Rating
5
Beautiful picture
on December 22, 2020
Posted by: EricSch61
from College Station, TX
I can't believe the picture!! Head and shoulders above anything else I have owned. Set up was easy and it's easy to navigate through the apps too.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
awesome..TV!
on December 26, 2020
Posted by: sparky 93
from Chesterfield twp.
[This review was collected as part of a promotion.] The picture is outstanding,I love watching movies and shows on it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED Review
on December 26, 2020
Posted by: Steve777999
from Colorado Springs, CO
[This review was collected as part of a promotion.] I purchased this OLED 55 inch TV and it was a very good choice. The blacks are truly black and it has a great picture.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV and great service
on December 28, 2020
Posted by: RachelMeow66
from Orange County, CA
[This review was collected as part of a promotion.] We love this television and its features. When the display had issues (lines on the screen), someone came out from LG to repair it and the process was pretty simple and fairly quick (a technician came a few days later). It is on the pricier side compared to non-OLED's, but we would recommend this TV if the best quality/superior viewing experience is what you're looking for.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Never worked
on December 29, 2020
Posted by: Titans07
from California
[This review was collected as part of a promotion.] Tried reaching out since this was a gift and no response.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 31, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Stunning picture
on December 29, 2020
Posted by: shammer
from Richmond, VA
[This review was collected as part of a promotion.] Bought this as a replacement to my 65OLED which got damaged when lightning struck my house. the picture on this is incredible just like the 65", ie. no less resolution in the same room dimensions. i would definitely recommend.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It's the greatest and best investment until now!
on December 29, 2020
Posted by: Che71
from Tegucigalpa, Francisco Morazan
[This review was collected as part of a promotion.] I'am so satisfied and happy with this tv, it has everything in place.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Beautiful picture but inconvenient
on December 31, 2020
Posted by: SlackN
from Vicenza, Italy
[This review was collected as part of a promotion.] I bought this TV very excitedly. Waited several months during the pandemic for it! Only to find that I needed a power converter to plug it in. With all the technology it has, it's not dual voltage? It supports Amazon/Alexa but not fully. It doesn't really support Google at all. Sure, Google Assistant can turn off the TV, but that's it. I really don't use any of the features because I find the chrome cast and for sticks better! Overall, I love the picture, but nothing else about the TV.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 14, 2021
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com