Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Customer Rating
5
Great Everything!
on December 11, 2020
Posted by: Claycrash
from Minneapolis, MN
[This review was collected as part of a promotion.] I bought this 6 months ago and have no regrets. After watching many reviews and comparisons with other comparable TV's, there's no doubt I made the right choice. The picture is amazing, but I find myself really enjoying the remote and software in the TV just as much as the picture. With the magic remote, it's actually fun and so much easier to set-up your TV than traditional remotes. There are a ton of apps available, but we stick to the main ones and short of HBO Max, it will have everything you need. Let's hope that changes soon. I love this TV and it works well in all kinds of lighting for me. My only regret may be that I didn't spend a few hundred dollars more and get the C9 as occasionally, I get a little stutter on fast moving objects. Only seen this in football games with the ball in the air, never in movies or other action scenes, so it might be the feed.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
on December 11, 2020
Posted by: Ron34
from Indiana
Had a short in screen it took 6 weeks to get fixed. It was still under warranty.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 7, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
The picture is phenomenal!
on December 11, 2020
Posted by: Ivan13
from Brea, CA
[This review was collected as part of a promotion.] I bought this right before quarantine and it was the best decision I made. Loving all the 4K features.
It truly is a beautiful TV!
It truly is a beautiful TV!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
great picture
on December 11, 2020
Posted by: Gar7331
from West Bend, WI
[This review was collected as part of a promotion.] It is a great choice in higher end tv choices. Love it.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 11, 2020
Posted by: Heta
from Patel
[This review was collected as part of a promotion.] i Got as a gift for my birthday, I love it its excellant
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Brilliant colors needs more
on December 11, 2020
Posted by: Joshinri
from Warwick, rhode island
[This review was collected as part of a promotion.] This is a great set but needs more in the discernment of blacks and greys. Some films with characters wearing formal wear at night or in dark house disappear. Colors pop otherwise and definition is exceptional. The facial enhancement software, if it works at all, is imperceptible. Overall this is a fair set and worth buying.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great picture
on December 11, 2020
Posted by: Ortie m
from Miramar Beach Fl
[This review was collected as part of a promotion.] I purchased this tv several months ago and am very happy with it. The picture is great!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love the features and OLED display is beautiful
on December 11, 2020
Posted by: Aowens2btru
from Greer, SC
[This review was collected as part of a promotion.] The image on OLED display just cannot be beat! Compared to other make and models the images on this display are jaw-dropping. Love the features and cinema mode as well as the updated magic remote!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com