Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Customer Rating
5
Great sharp 4K pictures
on December 7, 2020
Posted by: Miamora01
from Weston, FL
[This review was collected as part of a promotion.] I bought this LG OLED about two months ago and am extremely happy with my purchase! Use my Roku through my Denon AVR and the picture is beautiful! Easy to also transfer stream from LG to my Denon AVR. I love my 65” LG OLED TV!!!!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quality Smart Oled TV!
on December 7, 2020
Posted by: Hayden2002
from Winter haven FL
[This review was collected as part of a promotion.] Best TV I’ve ever owned by far! This tv gets incredibly loud for a tv and the picture is beautiful...if your wanting a quality tv this should be on your list.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 7, 2020
Posted by: reach2arora
from Iselin, NJ
Great picture and features for the price point. Amazing!!
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Already had to replace panel
on December 8, 2020
Posted by: Penny320
from St. Louis
[This review was collected as part of a promotion.] Purchased in Nov. 2019, the picture began blinking/flashing in September 2020. Submitted a warranty claim which resulted in replacing the entire panel.
LG’s apps seem to be limited. For instance, cannot stream NBC or other mainstream channels.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
3
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 15, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Best TV of 2019 is all mine!
on December 10, 2020
Posted by: AntDogg65
from Nashville, TN
[This review was collected as part of a promotion.] I’ve had this unit for almost a year now and it has yet to disappoint. A 4K OLED with every bell and whistle imaginable that was at a lower price than the flagship model and in some cases, outperforms the flagship. I love this TV and everything about it. From how sleek the bezel of the Tv is to the web interface, it is a jewel to have and future proofed with 4 HDMI 2.1 ports at full 48gbps, it is an amazing piece of tech. Thanks LG for making the best tv of last year, one of the best TV’s of all time!
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Good TV
on December 11, 2020
Posted by: Kristy kluever
[This review was collected as part of a promotion.] I will say that after 4 months, I had to get a completely new mother board. One day my TV just would not turn on and after the LG repair man came he found that the entire mother board needed to be replaced. We didn't have a TV for 10 days. That wasn't ideal for a brand new TV but other than that it's been good.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Superb picture.
on December 11, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Superb picture. Excellent remote though a little oddly shaped. Was worried about burn in but a modicum of attention has prevented any problems though I had to minimize use of business shows with near permanent banners. Only one thing I would suggest is clearer operating instructions: learning curve was steep.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Great picture but a little let down
on December 11, 2020
Posted by: Docpain
from Arizona
[This review was collected as part of a promotion.] I bought this TV 6 months ago. Was very much looking forward to OLED technology. After aging for a while, a little disappointed. Don’t get me wrong, the picture is great but not as good as I expected. The TV overall is a great television . Good sound, love the smart features and a great remote. I would recommend it.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com