Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: Bigjim357
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this tv over the other brands because of the picture and other options that come with it
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Schen22
from Schenectady, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing bright and clear picture and good sound quality.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Finny777
from Portland, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV for our new basement remodel and our family loves it!
Multiple features which are easy to learn and navigate.
No buyer’s remorse at all!!!
Multiple features which are easy to learn and navigate.
No buyer’s remorse at all!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AZ Mark
from Cave Creek, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is phenomenal. However, I still haven’t been able to figure out how to have the audio play the audio through my surround sound system. Even after talking to tech support. Also, the volume going through the digital audio out is very weak.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2020
If you are still having a problem, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Omaha NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love the tv! We went to NFM with a different tv in mind and saw this one and had to have it! Doubled our budget but we’ll worth it!!!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: freedom77
from Woodbine, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] After having my previous TV for almost ten years, it was time to upgrade, and this TV was well worth the wait. As I watch HD content, especially 4K/Ultra HD on streaming services, or BluRay, this TV amazes me. It is not only a showroom presentation that wows, it impresses everyday, even with digital broadcast TV in HD. Sports look amazing. Even the news looks amazing! OLED is the only way to go. Save up like we did, it is totally worth it!
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JordanMB3030
from Queens, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like a buzzard flying around prey patiently for hours and hours in wait for the perfect final moment, so too did I circle the LG OLED.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: funguy101
from hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] Finally got a 4k tv and this one is awesome. 55" is big enough for my bedroom. It was easy to setup the tv and install the newest update. Very good picture quality and the sound from the tv speakers is quite good too. The streaming services work well and it came with a year free of disney plus. So far so good and it is well worth the price.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com