Customer reviews from lg.com
LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
344
4 Stars
58
3 Stars
15
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
378 out of
395)
Customer Reviews for LG - 77" Class B9 Series OLED 4K UHD Smart webOS TV
Posted by: noyfb
from updada
Verified Purchase:Yes
Review title says a lot of it. Settle in and watch a fantastic picture. Set up the remote control Magic Wand, well the instructions seem to be wrong or at least unclear requiring too much trial and error. Clue: have to use the cursor to run the process, not the button in the controller. Sensitivity of the roll bar is way to high relative to the spacing in the guide, mouse is awkward and slow. LG has a lot to do on these non-essential aspects to match the superior product that TV itself is.
I would recommend this to a friend!
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: TDP63
from Marysville WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this set on Black Friday week for what I considered to be a great price compared to what I would have paid a few years ago. My son has an older model LG OLED and so I was familiar with the brand and the technology. After making setting adjustments, this set has an incredible, oh wow, look to the picture if the source is good. Well mastered 4K HDR Blu Rays look amazing. What is also impressive is that SD DVDs don't look bad. The set pulls as much detail as possible (and probably does some additional magic) to make even the lowly DVD look tolerable. The set has the usual SMART TV apps, like Netflix and Amazon Prime. They seem to be much more stable with my Frontier Fios than on my 4 year old LCD display. I can't comment on the Google/Alexa features as I have not enabled them yet.
Highly recommended.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Markhn
from Philly Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coming from a 36" - 2006 1080P tv to this one. So image difference is staggering. Easy setup out of the box, great features. Gets a bit more complicated setup when now working in alternate soundbar from different vendor other than LG but this is not the TV's problem. Great feature of HDMI ARC connection to facilitate this and option for digital audio stream optical. Only minor complaint is some of the menu systems are not over intuitive, like some of the on/off setting have a slider that turns red when set ON. Sometimes you have to stop and ponder does that mean it is set to ON or Off?
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: p51doc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everyone remarks about picture quality being unbelievable.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
OLED - more like OYEA!
on December 12, 2019
Posted by: alan56
from Westfield, IN
[This review was collected as part of a promotion.] I finally caved into the temptation and picked up a 65" B9. I've seen earlier versions in Costco, Best Buy and a helped a friend set one up over a year ago. I've been envious ever since.
The TV was delivered yesterday afternoon and this morning I'm sufficiently bleary-eyed from staying up too late playing with the features and engrossed in how amazing this set is. This replaces a 65" LG 4K that was about 3 years old. While it's picture was very good, the best analogy I can provide is it's like comparing a standard DVD to Blu-Ray. The picture quality is off the charts.
So far the only hiccup is my iPhone isn't recognizing the TV for sharing. Not sure if it's the phone or TV. The software is current on both.
GET THIS TV. Thank you LG!
Pros: Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lee24
Verified Purchase:Yes
I bought this product to cut the cord and it doesn’t disappoint. Beautiful picture, easy to use, flexible features and allows you to set it up the way you want. I’ve explored many of the features but many of the standard settings work for me. All the wireless options I was looking for are already available in an app at the bottom of the screen.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gar0430
from South Milwaukee, Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have wanted an OLED TV for years based on its outstanding reviews in CR. I am not disappointed in any way and am looking forward to more 4K material being available over the air. Excellent TV!
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Zcnc
from CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new 65” OLED. Super easy to set up. The screen is so thin.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com