Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
Average customer rating
4.4
(1,249 Reviews)
Rating breakdown 1,249 reviews
5 Stars
828
4 Stars
232
3 Stars
68
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
Customer Rating
1
Reliability is very questionable.
on December 6, 2022
Posted by: Kinjo_101
from Connecticut
[This review was collected as part of a promotion.] Bought m 3rd active watch and is very disappointed about its water resistant capability. Samsung watch pay signal is very weak. Cannot swim, fall in any body of water, no long periods in rain or washing pets while using earbuds or watch.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 7, 2022
Kinjo_101, thank you for your feedback on your Samsung Galaxy Watch Active2. If you are looking to use your device in water, whether washing your pet, or going for a swim, we do recommend enabling the “water lock” feature prior to enter the body of water. You can also reach out to the Samsung Support Team at any time if you feel the Samsung Pay NFC feature is not working as intended. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on December 5, 2022
Posted by: kgbros
from COnnecticut
Expertise:Intermediate
[This review was collected as part of a promotion.] Watch and feature are great.
Only negative - Battery will last about 2 day. Was hoping for 4 -5 days.
Only negative - Battery will last about 2 day. Was hoping for 4 -5 days.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery issue
on December 5, 2022
Posted by: Aytach
from Philadelphia
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery dies very quick. I have to charge everyday
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
Aytach, we appreciate your feedback on the Samsung Galaxy Watch Active2. If you believe the battery of the device isn’t working as intended, please reach out to the Samsung Support Team for assistance in troubleshooting the device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This can do everything
on December 4, 2022
Posted by: Wally 1
from Fremont NE
Expertise:Beginner
[This review was collected as part of a promotion.] I can see texts and emails. Answer calls send messages. Couldn't be without it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works well when paired to my phone
on December 4, 2022
Posted by: Kimberly
from Brooklyn, New York
[This review was collected as part of a promotion.] Purchased this watch when it first came out and it still works like day one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I feel there were several opportunities missed
on December 3, 2022
Posted by: DocGG
from CHARLESTON SC
Expertise:Expert
[This review was collected as part of a promotion.] It feels like a cheaper version of their more expensive high-end watches that was just thrown together last minute
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
DocGG, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Watch Active2. We would love to hear any further details about what features or opportunities you feel may have been missed in this device. Please feel free to reach out to us at any time with further details as we strive to innovate our product line. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Active 2 watch!
on November 28, 2022
Posted by: Anonymous
from Vineland NJ
Expertise:Expert
[This review was collected as part of a promotion.] I am a nurse and bought this watch during the pandemic to be able to voice text my kids without having to use my phone. Little did I know this watch does sooooo much more and is so easy to use! I've always loved Samsung products due to their durability and my watch passed the test in my book!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Good idea, poor execution
on November 23, 2022
Posted by: watchit1234
This watch was garbage. Slow to respond when trying to use apps. Had it 1 year and 1 month, then the battery expanded and separated the face from the watch. Just out of warranty too.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 29, 2022
Watchit1234, thank you for providing your feedback to us regarding the Samsung Galaxy Watch Active2. Here at Samsung your feedback is crucial as we strive to innovate our product line and provide the best possible experience to our customers. If you haven’t done so already, you can also look in to taking the device to our partner at UBreakIFix to see what repairs can potentially be made to the device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US