Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Average customer rating
4.4
(1,249 Reviews)
Rating breakdown 1,249 reviews
5 Stars
828
4 Stars
232
3 Stars
68
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Customer Rating
1
I loved it. But then it started to have issues
on March 19, 2021
Posted by: Giny
from St.johns michigan
i loved it for the first month. now it will never connect to my phone so i only really use it for the steps . its disapointing i never spend alot of monwh on myself so i splurged on it . and i cant do half of the things i should be able to do
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, May 14, 2021
Hello Giny, thank you for bringing this to our attention. We understand how this must feel. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003238/) to an article that will help you troubleshoot the watch not connecting to your phone. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143309970
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143309970
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Fairly good watch until...
on October 5, 2020
Posted by: Aumcchildren
the watch isnt bad except it constantly unpaired from my device. sometimes while i was sitting next to it. speaker needs a volume control and i couldnt hear the person well. had to have the watch pretty much up to my mouth for them to hear me. the battery life sucks. i had to keep it on black and white battery saver mode to get any kind of battery life out of it. last night there was an update available.. after i clicked it my watch went crazy flashing a rebooting, then a black screen, then rebooting.. for the entire night until my watch died. wont turn back on. had this thing less than a year or around that. not worth the money i paid for it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Watch Out Now!
on April 6, 2020
Posted by: txgyrl07
from San Antonio, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using Samsung for over 10 years now. I have plenty of their phones, watches, televisions in the past. I would totally recommend Samsung to anyone who was inquiring about there products. I love the new galaxy watch. I previously had the galaxy sport before I received this one. I love the design it is real sleek and not bulky like the previous models. The only thing I wish was better is the battery life. Granted, I do use it very often but charging it every other day is a hassle. That's the only reason I gave it 4 stars, that battery-life needs some improvement!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst product i have got from samsung
on October 5, 2020
Posted by: Samkit
from Fullerton
i have already sent this product twice for repair and still facing the same issues of battery drain.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Never Again
on November 4, 2020
Posted by: Kelly
from Sherman, TX
so disappointed. watch which is still under warranty started rebooting and would not stop. sent to samsung and they said it has water damage and want almost as much for the repair as i paid for it. the watch is (water resistant) and even has a swimming app. i have never swam with the watch but have showered with it a couple of times. this is the icing on the cake after buying a samsung refrigerator that is very problematic. i'm on my 4th galaxy phone. it will now be my last. i will never buy another samsung product again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
I did enjoy the watch
on October 7, 2020
Posted by: JMF2020
from Myrtle Beach, SC
i bought this watch in march. still learning to use it, however, this morning the back just slid out! it was like it had been glued together and it just came apart. very disappointed to say the least.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Very frustrated that there is still no ECG
on March 5, 2020
Posted by: John
from Milwaukee, WI
Expertise:Expert
The watch is fine but it was advertised as having an ECG and fall detection. Neither of these things is actually on the watch and no one seems to know if/when that update is coming. I wouldn't have made the purchase had I know these features are non existant.
Features
1
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Brand Ambassador, Samsung, April 1, 2020
Hello John, I am so sorry that this feature did not launch with the device. Please check on our website for future updates. https://www.samsung.com/us/support/owners/product/galaxy-watch-active2-bluetooth ^Samsung Brand Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Experience
on July 30, 2020
Posted by: EMROOSH
from Brooklyn
if im being 100% honest i wanted to get a apple watch series 5 but a friend had the galaxy active watch 2 and i fell in love with it.its the beat watch ive ever had i swear.auto workouts,sleep tracking,and best workout categories.you wont regret buying thats a promise!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US