Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Average customer rating
4.4
(1,248 Reviews)
Rating breakdown 1,248 reviews
5 Stars
828
4 Stars
232
3 Stars
67
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Customer Rating
1
Seems like they sent a refurbished product
on May 18, 2020
Posted by: Dario
Expertise:Expert
Watch looks great but the box came with an uncut sticker over a cut one, and the bezel has weird discoloration that seems to be coming from the underside of the glass since it cant be rubbed away and is only visible in good lighting.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Never Did I!!
on September 3, 2020
Posted by: Anonymous
from Euclid, Ohio
i am a strong fitbit user every since my samsung gear fit didn't work right. but i am a even stronger samsung product lover. so, when i got my son a samsung watch for christmas 3 years ago. it made me look at it. i have an fitbit versa 2 and never did i think anything would make me stop wearing it. when the new active 2 came out. it caught my eye. so, i got one. started out just wearing it on the weekend and it soon became my number 1 watch. love the style and shape of it. sorry fitbit you have been replace.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great watch all around.
on October 17, 2019
Posted by: tjc0mb0
from maryland
Expertise:Intermediate
can live without the touch bezel. the workout detcted mode is inaccurate, and id rather not select specfic workouts like dumbbel curls, and squats of i do those and more all in one gym session. but overall. a great watch and contender to the apple watch. battery is amazing. i get more than advertized
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it! But there is a wish list
on February 25, 2020
Posted by: Big Papi
from Walla Walla, WA
First of all I love my GWA2, I came from the Gear Fit and obviously there is a huge difference in form and functionality. That being said there are some things to get used too as well as changes/additions I would like to see Samsung do. First and foremost is the ECG feature, this is a promised feature along with fall detection and neither have been activated. The other is more google integration, I understand it runs on Tizen but Google's "Wear OS" seems smoother than Tizen to add on to that Samsung is still holding on to Bixby being a viable smart assistant, it's not. Bixby is horrible on the galaxy phones and it's 10x worse on the GWA2. Please, please, please removed Bixby and replace it with the Google assistant. Other than those issues the watch looks great, is comfortable and light on the wrist and incorporates very will with the galaxy platform. It has a very decent speaker for taking calls or even watching YouTube videos on and reply to texts are a breeze.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Battery
on August 1, 2020
Posted by: Disappointed
battery life would maybe last 6 hours before being completely drained. this was also on zero use other than just wearing it while sitting at a desk. switched to a fitbit and have had 6+ day battery life on a sibgle charge. this samsung is the worst purchase ive ever made and i ince bought heelys.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy for health tracking
on August 8, 2020
Posted by: Jspeer
from Chicago
this product wouldn't know a stair if it hit it in the face. i live on the third and fourth floors of a building with no elevator and this watch never registers me going up stairs. i literally go up and down four stair cases daily and i'm lucky it registers one. fitbit works better. i just wear this to notify me about texts now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
I loved it. But then it started to have issues
on March 19, 2021
Posted by: Giny
from St.johns michigan
i loved it for the first month. now it will never connect to my phone so i only really use it for the steps . its disapointing i never spend alot of monwh on myself so i splurged on it . and i cant do half of the things i should be able to do
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, May 14, 2021
Hello Giny, thank you for bringing this to our attention. We understand how this must feel. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003238/) to an article that will help you troubleshoot the watch not connecting to your phone. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143309970
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143309970
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Fairly good watch until...
on October 5, 2020
Posted by: Aumcchildren
the watch isnt bad except it constantly unpaired from my device. sometimes while i was sitting next to it. speaker needs a volume control and i couldnt hear the person well. had to have the watch pretty much up to my mouth for them to hear me. the battery life sucks. i had to keep it on black and white battery saver mode to get any kind of battery life out of it. last night there was an update available.. after i clicked it my watch went crazy flashing a rebooting, then a black screen, then rebooting.. for the entire night until my watch died. wont turn back on. had this thing less than a year or around that. not worth the money i paid for it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US