Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Average customer rating
4.4
(1,249 Reviews)
Rating breakdown 1,249 reviews
5 Stars
828
4 Stars
232
3 Stars
68
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Customer Rating
4
Disappointing
on March 3, 2021
Posted by: Prof
excellent watch but if you have an iphone this is disappointing. did not live up to its promise to provide ekg for iphone users.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Smart Watch
on March 6, 2021
Posted by: Fran
i had an older galaxy watch, had to be at least 4 years old so the active 2 is quite a step up. the only thing i didn't like was the band, the need to tuck the strap back into your wrist after buckling just doesn't sit well with me, so i purchased one separately. battery life could be improved. i love all the features, especially the new health options, ecg etc. i have high bp so this is exactly what i needed. very user friendly as long as long as you do not turn on the voice assistant, lol.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on March 10, 2021
Posted by: Devon
from Greensboro,NC
i simply love my watch. it has excellent features and a plethora of watch faces. i wish it had more apps but it really does a lot of things already. it fits wonderfully and i have no problem wearing it comfortably throughout the day. my concerns are battery life i get about a day and a half of usuage. i also wish the samsung health app worked as it once did with just the phone. my app no longer has the 0² monitor. at least not that i can find and the heart rate is strictly through the watch. wish i could do those as i choose. but those are really minor nitpicky inconveniences. this watch is really nice and the rotating bezel is a joy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek
on March 16, 2021
Posted by: Jenney
from Newton, KS
i traded my galaxy watch for this one. i love how sleek it is. this one looks more feminine but has everything the galaxy did. so far so good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch I've Had
on March 18, 2021
Posted by: ARD03
i had the galaxy active before this and that one had problem after problem. this new one seems to be good so far. i've had for 6 months and seems to be doing everything right. although the heart rate monitor/sleep tracker could perform better.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
In need of 2nd repair since 1 year 4 months purcha
on June 4, 2021
Posted by: Sad Samsung
from Georgia
Expertise:Intermediate
I have had my watch since January 2020 and it is in need of a 2nd repair. I am highly disappointed. I thought this was a quality product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Sad Samsung, thank you for sharing your experience. I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494817
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494817
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
I value how easy it is to use
on July 10, 2021
Posted by: MirlenisG
from Naples, Fl
i would recommend this product because of how manageable it is to use, lightweight, most importantly its speed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worked for a year
on July 10, 2021
Posted by: Adam
I don't leave many reviews but the watch died around the 2 year point. Has been taken care of about two months ago it did not want to keep steps accurately then it would not charge finally charged but touch screen does not work. I expect devices to last.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 13, 2021
Hello Adam, thanks for reaching out. I hear what you're saying. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143512700
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143512700
^Elizabeth
Written by a customer while visiting Samsung US