Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
Average customer rating
4.4
(1,249 Reviews)
Rating breakdown 1,249 reviews
5 Stars
828
4 Stars
232
3 Stars
68
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
Customer Rating
1
You should get a good year out of the product
on April 5, 2023
Posted by: Audlalle
from Georgia
Expertise:Intermediate
I bought it July of 2021 and it is already failing. I don't do anything unusual. About six months ago it decided it didn't want to turn back on. Eventually, it did. Now, on one side the touch sensors are not working so I had to switch my most active apps to the left side...Now, any screen that wants to open, opens at will. I'm a Samsung electronics girl, a maintenance technician told me never to buy their appliances, I think I will add watches to that list. My tablet(S), which I use heavily in my work, have functioned fine and so have my phones. This watch has been a disaster.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 6, 2023
Hi Audlalle, thank you for your feedback on your Samsung Galaxy Watch Active2. We would be more than happy to help you troubleshoot your device. We have provided a link to the Samsung Support Team for you to reach out to at your convenience to work with you one on one to troubleshoot your device. We appreciate you being a loyal Samsung customer, and look forward to assisting you further. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
deceptive advertising
on January 31, 2023
Posted by: paul
from clifton park ny
watch has a track your swim feature... has 5atm stamped on the back... but is not waterproof... how do you justify that!?
i have 2 of these that are dead after some light swimming... this is ridiculous samsung, stop with the nonsense
i have 2 of these that are dead after some light swimming... this is ridiculous samsung, stop with the nonsense
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, February 1, 2023
Paul, thank you for your feedback on your Samsung Galaxy Watch Active2. This device is compatible with swimming or water exposure, however, we do recommend enabling the "water lock" feature of the device to help prevent water damage to the device. Please feel free to reach out to us with further feedback or questions regarding your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your time
on January 11, 2023
Posted by: Samsung user
from Omaha, NE
Expertise:Intermediate
This watch claims to be water resistant, but it is not. Do not get even a drop on this device because it will die. I got it wet washing my hands and it died for a few weeks. I guess it dried out because it eventually started working again. One hand washing again and it was dead completely.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 17, 2023
Samsung user, we appreciate your feedback on your Samsung Galaxy Watch Active2. The full user manual can give you more information but we do recommend after exposing the device to water that you use a soft dry cloth to dry the device to prevent any water damage from occuring. We've included a link below for the full product manual that can help you with any further difficulties. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Works perfectly
on December 30, 2022
Posted by: Leslieski76
from Okc, ok
Expertise:Expert
[This review was collected as part of a promotion.] I bought this when it first came out and still works like new
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Active 2
on December 30, 2022
Posted by: Trace
from New York
Expertise:Expert
Best watch from Samsung in 2019 and one of the best in 2022.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New watch
on December 26, 2022
Posted by: Happycamper
from Fort wayne, in
Expertise:Beginner
[This review was collected as part of a promotion.] Great watch and learning new things everyday!!!!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super handy
on December 25, 2022
Posted by: Taylor
from Hot springs, ar
Expertise:Beginner
[This review was collected as part of a promotion.] Since ive had it it hasnt failes me once. Exellent product! SMsung is by far the best tech.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on December 24, 2022
Posted by: Kitkat
from Wisconsin
[This review was collected as part of a promotion.] I just got this recently and everything is great aside from one issue I have noticed. When I am trying to set up and sync apps it seems to take a few attempts to get it working. I'm not sure if this is an isolated issue with my watch or if it is common but regardless it always ends up working out eventually.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US