Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
Average customer rating
4.4
(1,249 Reviews)
Rating breakdown 1,249 reviews
5 Stars
828
4 Stars
232
3 Stars
68
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
Customer Rating
3
Looks great, but not the most user friendly
on December 20, 2019
Posted by: Ashley O
from charlotte, NC
Expertise:Intermediate
This watch looks great! battery life is kinda terrible. I made the big switch from a fitbit ( which can last 4-5 days) and I was kinda dissapointed with how short of a battery life this has. I tried to rearrange the apps for the watch on my iphone app but it is very hard to navigate. I am really big with fitness tracking and the fact that I can't sync this with myfitnesspal or my scale really bothers me.
I do love the look of this, but there is a lot samsung could do to improve this watch
I do love the look of this, but there is a lot samsung could do to improve this watch
I would recommend this to a friend!
Features
3
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Brand Ambassador, Samsung, April 1, 2020
Hello AshleyO, thank you so much for the feedback and we appreciate you taking the time to give us this review. ^Samsung Brand Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on December 18, 2019
Posted by: Marie
from Milwaukee WI
Expertise:Intermediate
Not the most expensive of the Active2; but does it all. Battery is good for 2 days, wireless charging. Like everything about the watch happy I have it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great watch but lacks lot of important stuff
on December 9, 2019
Posted by: Danish
from Iowa
Watch looks good, nicely built and good for physical fitness stuff.
Downside, It doesn't work with whatsapp. It does show up whatsapp text notification, but it doesn't work with whatsapp call. Most of my calls are through whatsapp, so basically I can't pick the call nor I get any notification about the call. For regular users this is very important feature which is missing in this watch which am very upset about it.
Downside, It doesn't work with whatsapp. It does show up whatsapp text notification, but it doesn't work with whatsapp call. Most of my calls are through whatsapp, so basically I can't pick the call nor I get any notification about the call. For regular users this is very important feature which is missing in this watch which am very upset about it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Great quality
on December 4, 2019
Posted by: lucky
Expertise:Intermediate
The watch has great quality and build. Feels very premium. However, I realized that certain features that I thought it has was not actually available. It's not for me.
Features
2
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
it's ok
on December 3, 2019
Posted by: TiffV
from Fort Lauderdale, FL
Expertise:Intermediate
It's functional when I cannot use my phone and it's really cute. the only thing i do not like is the battery time sucks. I turn my watch on at 8am and i get a low battary alert around 1pm. this has happened everyday since i got the watch 5 days ago.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to set up
on December 3, 2019
Posted by: Bridget
from Odenville, AL
Expertise:Beginner
Came earlier than expected. I love the watch. Exactly what I wanted plus. Easy to set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Watch but buggy
on December 3, 2019
Posted by: RyanPN
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I was using the the galaxy S3 Frontier before this. I loved that one. I saw that this had the ECG feature, and thought it would be cool. When I got it, i found out that the ECG feature is not approved by the FDA, so it is unavailable.
On the other hand, the watch is very buggy. It randomly starts vibrating and switching screens, like a ghost it rotating the touch dial. This goes on for minutes, then stops. I had high expectations for this. I was never let down by a Samsung product before. This is a first. I hope they fix this. But for now, this will be the last watch I pre-ordered. I will wait for the reviews.
I like how you can change the bands.
On the other hand, the watch is very buggy. It randomly starts vibrating and switching screens, like a ghost it rotating the touch dial. This goes on for minutes, then stops. I had high expectations for this. I was never let down by a Samsung product before. This is a first. I hope they fix this. But for now, this will be the last watch I pre-ordered. I will wait for the reviews.
I like how you can change the bands.
Features
2
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
The watch died after three weeks.
on November 28, 2019
Posted by: Maagical1
from Irvine, CA
Expertise:Beginner
The watch failed after just a couple weeks. The battery is very poor and drains quickly. A very expensive lesson in value.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US