Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Average customer rating
4.4
(1,248 Reviews)
Rating breakdown 1,248 reviews
5 Stars
828
4 Stars
232
3 Stars
67
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Customer Rating
5
Great smart watch!
on October 31, 2022
Posted by: Fort
[This review was collected as part of a promotion.] I got this watch a few years ago and it's great at tracking my workouts by telling me mileage intervals and coaching messages. Also, it's great for getting notifications when I'm away from my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good investment
on November 10, 2022
Posted by: Joseph
I bought this year and a half ago. It died on me entirely just over a year after I bought it. So, needless to say, samsung didn't do anything about it for me. I liked the watch pretty well, except it did start to slow down after half a year of use. Honestly, it kinda sucked and I won't be doing this again.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 11, 2022
Joseph, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Watch Active2. Your feedback is crucial to our mission to continue to innovate our product line and provide the best possible experience to our customers. Please feel free to reach out to us with any further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Good idea, poor execution
on November 23, 2022
Posted by: watchit1234
This watch was garbage. Slow to respond when trying to use apps. Had it 1 year and 1 month, then the battery expanded and separated the face from the watch. Just out of warranty too.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 29, 2022
Watchit1234, thank you for providing your feedback to us regarding the Samsung Galaxy Watch Active2. Here at Samsung your feedback is crucial as we strive to innovate our product line and provide the best possible experience to our customers. If you haven’t done so already, you can also look in to taking the device to our partner at UBreakIFix to see what repairs can potentially be made to the device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Active 2 watch!
on November 28, 2022
Posted by: Anonymous
from Vineland NJ
Expertise:Expert
[This review was collected as part of a promotion.] I am a nurse and bought this watch during the pandemic to be able to voice text my kids without having to use my phone. Little did I know this watch does sooooo much more and is so easy to use! I've always loved Samsung products due to their durability and my watch passed the test in my book!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I feel there were several opportunities missed
on December 3, 2022
Posted by: DocGG
from CHARLESTON SC
Expertise:Expert
[This review was collected as part of a promotion.] It feels like a cheaper version of their more expensive high-end watches that was just thrown together last minute
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
DocGG, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Watch Active2. We would love to hear any further details about what features or opportunities you feel may have been missed in this device. Please feel free to reach out to us at any time with further details as we strive to innovate our product line. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Works well when paired to my phone
on December 4, 2022
Posted by: Kimberly
from Brooklyn, New York
[This review was collected as part of a promotion.] Purchased this watch when it first came out and it still works like day one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This can do everything
on December 4, 2022
Posted by: Wally 1
from Fremont NE
Expertise:Beginner
[This review was collected as part of a promotion.] I can see texts and emails. Answer calls send messages. Couldn't be without it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery issue
on December 5, 2022
Posted by: Aytach
from Philadelphia
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery dies very quick. I have to charge everyday
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
Aytach, we appreciate your feedback on the Samsung Galaxy Watch Active2. If you believe the battery of the device isn’t working as intended, please reach out to the Samsung Support Team for assistance in troubleshooting the device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US