Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Average customer rating
4.4
(1,248 Reviews)
Rating breakdown 1,248 reviews
5 Stars
828
4 Stars
232
3 Stars
67
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Customer Rating
4
Very good product
on October 30, 2021
Posted by: Anonymous
from Limassol, Cyprus
[This review was collected as part of a promotion.] It is a great product that really helped me get and stay into fitness for the first time but the only issues I have encountered are laggy performance after 1 year of use and deteriorating battery! Also 2 months ago the ECG sensor stopped working for no reason!
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device and excellent features
on October 30, 2021
Posted by: Cherry
from Atlanta, Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] It has wonderful features and I love to exercise to it is great to use and is also water resistant.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch for the price
on October 30, 2021
Posted by: KunlethSamy
from Cleveland, oh
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this for up to a year now and I still love it. Just wish it integrated with some more fitness apps without needing third party apps. But besides that, it's helped me loose a 20lb in 3 months with the nudges I get to take a walk.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, missing some features.
on October 30, 2021
Posted by: Lore
from Elizabeth, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my watch, but I don't understand why it's missing features like spo2 in the US or blood pressure.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't expect this to work a long time
on November 6, 2021
Posted by: Nugget
from Santa Fe, New Mexico
i have had this watch for maybe a year & it's trash. it doesn't stay charged for more than a few hours now. it used to last at least three days. it was nice when functional, but now it's just a useless accessory.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
2
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 16, 2021
Hello Nugget, thank you for bringing this to our attention. If I were in your position, I would be upset too. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143890347
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143890347
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life!
on November 15, 2021
Posted by: MurphMtz
from San antonio
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this watch about a year ago and I love being able to track my sleep so easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Looks great
on November 22, 2021
Posted by: Shorty
from Sparta, Ga
[This review was collected as part of a promotion.] Great little watch. Easy to use, and easy to read.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
disappointing
on January 6, 2022
Posted by: Chuck
this watch does not count steps accurately. it also gave me inactivity reminders when i was up and walking around. i've tried updating to the latest software and restarting it, but neither helped. i tested the active2 by wearing it for a full day on my wrist with my old samsung gear s3 and my old fitbit. the active2 step count was nearly half of the counts of the other two devices. i am very disappointed and opened a warranty ticket. would not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US