Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Average customer rating
4.4
(1,248 Reviews)
Rating breakdown 1,248 reviews
5 Stars
828
4 Stars
232
3 Stars
67
2 Stars
43
1 Star
78
88%of customers recommend this product.
(
1,035 out of
1,170)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black
Customer Rating
5
The perfect watch!
on February 10, 2021
Posted by: Angel
from Brackettville TX
i love my new samsung gear active2 watch! i had the frontier for 3 years and loved it except for how heavy and bulky it was for my girl wrists. this one is absolutely perfect for me! all the quality is there,with some updated features, and way more comfortable to wear. i even like the band better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Skin issues
on March 22, 2021
Posted by: Repo
loved the watch for a short time than my wrist started to have a rash under the watch case-not the strap. tried to use the samsung chat but to no avail.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, May 14, 2021
Hello Repo, we regret to hear of your experience with this watch. We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143308455
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143308455
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
This watch is crap!!
on January 20, 2022
Posted by: Leah
do not buy this watch!! i am a loyal samsung customer. i love samsung but this watchbis a piece of crap!! i had this watch less than 6 months and it fell apart. it is not water resistant as advertised and when it fell apart, apparently the warranty is void. do not waste your hard earned money. samsung, you should be ashamed of yourself for this faulty product!! i'm so disappointed.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smart watch in the Market
on September 24, 2019
Posted by: Rith
from NY
Expertise:Expert
Watch 5 vs Active watch 2:
Pros of Active Watch 2:
Digital rotating bezel
Sleep tracking
Updated Running Coach
Built-in GPS
Always on display
Standalone Spotify, Tidal when connected to Wifi.
Better battery life than Watch 5
AMoled Display far brighter than watch 5.
Emergency calling SoS
Reasonable price
Digital rotating bezel
Sleep tracking
Updated Running Coach
Built-in GPS
Always on display
Standalone Spotify, Tidal when connected to Wifi.
Better battery life than Watch 5
AMoled Display far brighter than watch 5.
Emergency calling SoS
Reasonable price
Cons of Active 2:
Has all the features as in Watch 5 except the Compass.
ECG inbuilt but not active for 3 months, due to FDA approval.
Has all the features as in Watch 5 except the Compass.
ECG inbuilt but not active for 3 months, due to FDA approval.
Pros of Apple Watch 5:
Have a new compass, always on display which is there in active 2 well.
Better integration with IoS.
Have a new compass, always on display which is there in active 2 well.
Better integration with IoS.
Cons of Watch 5:
No sleep tracking
Expensive
Poor battery life
No sleep tracking
Expensive
Poor battery life
I own both Watch 5 and now active watch 2, this one is far superior.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it! I love it!
on September 29, 2019
Posted by: Heidy
from San Francisco, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I was enjoying my fitbit Versa but this smartwatch is a major upgrade. The size is so perfect for my tiny wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied
on October 1, 2019
Posted by: Brand0n
I needed something that I could track time with and use for workouts. Decided to pre-order this and I'm glad I did. Came with the portable also. I'd say it is a bit pricey compared to the first gen but when I got it it was pretty worth it (mainly because of the portable charger).
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Unreliable GPS and bluetooth
on October 14, 2019
Posted by: Chris
from Houston, TX
Expertise:Expert
I was excited about this watch but ended up returning it. While it looks great, the GPS is poor and didn't work half the time on my runs. Downloading Spotify was nice, but the device bluetooth is weak and it cuts out constantly if you aren't holding the watch close to your headphones. I was using it with Samsung's newest headphones so it shouldnt have been such a poor experience. The Strava app didn't have an always on screen mode, and even after I changed the screen timeout to 60 seconds, it would hide the screen faster than I could read what was shown during running mode.
Bottom line: This product is not ready for active users and you should avoid this if you care about GPS and music over bluetooth
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch, Aqua Black is pretty much blue though
on October 9, 2019
Posted by: ChuckD
Expertise:Expert
I like the watch a lot. Very responsive compared to any WearOS watch and the display is great. Battery life is pretty good too. I'm glad the rotating bezel is kind of back. The only thing I don't like, and this is a big one in my mind, is that Aqua Black is pretty much Blue. I was expecting a black with a slight hint of Blue. Not the case. This is something you wear on your wrist everyday. Color matters. Pictures on the site when ordering don't really show you how Blue it is either. I'm hoping to find a bumper or something to put on it to make it actually Black because I am not shelling out any extra money for the LTE version.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US