Customer reviews from jamaudio.com
JAM - Live Loud True Wireless Earbud Headphones - Black
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
44
4 Stars
12
3 Stars
3
2 Stars
5
1 Star
8
82%of customers recommend this product.
(
55 out of
67)
Customer Reviews for JAM - Live Loud True Wireless Earbud Headphones - Black
Customer Rating
2
Impossible to connect to phone
on July 31, 2020
Posted by: Bann
from Essex uk
Length of ownership:1 week
It takes many times to connect. My phone says they are connected but sound keep coming out of phone even when you select pods on phone.
No, I would not recommend this to a friend.
Response from jamaudio.comBy Consumer Relations, August 11, 2020
We are sorry to hear this. Please contact Consumer Relations at cservice@jamaudio.com for assistance.
Written by a customer while visiting jamaudio.com
Customer Rating
1
Literal rubbish
on December 25, 2020
Posted by: Honest reviewer
from Australia
Length of ownership:1 month
This product has so much wrong! Where do I begin? Let's start with the dreadful sound quality. The bass in practically non-existent. Half of the time I could hear an ear piercing screeching sound. The left bud sometimes refuses to turn on. if you walk out of the room with these on your music stops. the touch controls are super fiddly. they are unusable. connecting them to my phone, laptop or ipad was a battle and half. Any time I wanted to listen to something I would have to reconnect it. The cheap outer plastic will be sure to scratch and break within a week or two. I hope you have been advised towards not buying these.
No, I would not recommend this to a friend.
Response from jamaudio.comBy Consumer Relations, December 30, 2020
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on to the appropriate team.
Written by a customer while visiting jamaudio.com
Customer Rating
3
Problem with Left earbud
on March 6, 2021
Posted by: Athur
from Ciudad De México
Length of ownership:3 months
I was listening music, when suddenly the Left earbud starts to fail, the sound wasnt the same, please help. I'm from México.
I would recommend this to a friend!
Response from jamaudio.comBy Consumer Relations, March 8, 2021
We are sorry to hear this. We recommend resetting the earbuds using the following steps:
1.Turn off Bluetooth® on your device.
2. Take earbuds out of your case.
3. Press and hold “play/pause” button for 3 seconds on both earbuds to turn them off.
4. Press and hold “play/pause” button on both earbuds for 3 seconds to turn them on.
5. Earbuds should automatically go into sync mode once they are powered on. The master earbud(left) LED will flash blue and red alternatively, while the slave earbud (right) LED will slow flash blue. If they do not automatically go into sync mode, quickly press the play/ pause button on the left earbud five times to erase the Bluetooth® settings and put the earbuds into sync mode.
6. Turn on Bluetooth® on your device.
7. Pair to “Jam Live Loud”
8. Earbuds not disconnecting from your device? The Live Loud earbuds may automatically connect to your device if put in a charging case that has no battery left. For the best experience, periodically charge the case to ensure that it always has battery life.
1.Turn off Bluetooth® on your device.
2. Take earbuds out of your case.
3. Press and hold “play/pause” button for 3 seconds on both earbuds to turn them off.
4. Press and hold “play/pause” button on both earbuds for 3 seconds to turn them on.
5. Earbuds should automatically go into sync mode once they are powered on. The master earbud(left) LED will flash blue and red alternatively, while the slave earbud (right) LED will slow flash blue. If they do not automatically go into sync mode, quickly press the play/ pause button on the left earbud five times to erase the Bluetooth® settings and put the earbuds into sync mode.
6. Turn on Bluetooth® on your device.
7. Pair to “Jam Live Loud”
8. Earbuds not disconnecting from your device? The Live Loud earbuds may automatically connect to your device if put in a charging case that has no battery left. For the best experience, periodically charge the case to ensure that it always has battery life.
Written by a customer while visiting jamaudio.com
Customer Rating
1
Source Of My Daily Frustration
on August 18, 2021
Posted by: KaylaAZH
from Adelaide, South Australia
Length of ownership:1 month
Bought these when my old wireless headphones broke. Have purchased JAM products before so these looked good for the gym and I wanted something smaller. Honestly a waste of money. Sound is okay, but constantly cut out, take forever to connect and half the time they are connected they don't play sound. Very disappointed.
No, I would not recommend this to a friend.
Response from jamaudio.comBy Consumer Relations, August 23, 2021
We are sorry to hear this. Please contact Consumer Relations at cservice@jamaudio.com for assistance.
Written by a customer while visiting jamaudio.com
Customer Rating
4
Jam Headphones
on December 31, 2019
Posted by: Cherry
from Australia
Length of ownership:1 week
These earbuds have great sound quality and a decently design. After a while though it can get a bit uncomfortable. Also, has a good sized battery, so you're able to use these earbuds for a while and aswell adding on the chargeable case. Overall, these Earbuds are great for value but for the $70 AUD , it is well worth it.
I would recommend this to a friend!
Written by a customer while visiting jamaudio.com
Customer Rating
1
Frustratingly poor
on February 17, 2020
Posted by: Daz1971
from Christchurch, NZ
Length of ownership:1 month
I bought them hoping they would serve me well at the gym...
They take ages to pair to my device and when they do they continually cut out for 1 or 2 seconds every few minutes which I find highly frustrating...
They take ages to pair to my device and when they do they continually cut out for 1 or 2 seconds every few minutes which I find highly frustrating...
No, I would not recommend this to a friend.
Written by a customer while visiting jamaudio.com
Customer Rating
1
Impractical
on December 1, 2019
Posted by: Joshhh
from UK
Length of ownership:1 week
I really regret buying these, the point of wireless headphones is that you don't have to deal with a wire, but what is the point if your arm briefly moving inbetween your pocket and your ear makes the audio stutter constantly?
I either have a really bad pair or these reviews are all fake.
No, I would not recommend this to a friend.
Written by a customer while visiting jamaudio.com
Customer Rating
5
Overall good
on October 23, 2019
Posted by: Lillyn
Length of ownership:1 week
[This review was collected as part of a promotion.] Comes with instructions and an overall good product. I only wish it came with a little portable box/case. I have only used it a few times but so far so good. Hopefully it will continue to work for the next couple of years.
I would recommend this to a friend!
Written by a customer while visiting jamaudio.com