Customer reviews from bosch-home.com
Bosch - 800 Series 30" Built-In Electric Convection Combination Wall Oven with Microwave and Wifi - Stainless steel
Average customer rating
4.5
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
66
4 Stars
15
3 Stars
6
2 Stars
3
1 Star
3
86%of customers recommend this product.
(
59 out of
69)
Customer Reviews for Bosch - 800 Series 30" Built-In Electric Convection Combination Wall Oven with Microwave and Wifi - Stainless steel
Customer Rating
1
poorly functioning junk
on April 22, 2023
Posted by: john
the microwave display is unreadably dim, and is not anything to do with energy savings. it is worthless.
the oven often locks up and will not function until it is re-booted by flipping breaker on and off.
the oven temperature is out of calibration by 20*F and i cannot find a way to adjust it to read correctly.
overall, junk.
the oven often locks up and will not function until it is re-booted by flipping breaker on and off.
the oven temperature is out of calibration by 20*F and i cannot find a way to adjust it to read correctly.
overall, junk.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, April 25, 2023
Hi John, thanks for your review of model HBL87M53UC and for bringing this to our attention. We're sorry to hear about the issues you're experiencing with your appliance. Our team would be happy to assist you with scheduling a service visit. Please feel free to contact Customer Care at 800-944-2904 for real-time support. Or you can find a list of Bosch authorized service providers in your area by visiting the following link: https://www.bosch-home.com/us/owner-support/repair-service. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Microwave fuse keeps blowing - 3x in 10 months
on June 26, 2024
Posted by: Disappointed
We've had this combo less than a year and the fuse keeps blowing because the microwave unit given is plugged into the oven. In a 10 month period, it's only worked 6 months. The workaround is to make sure that people clear the time before opening the microwave.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 27, 2024
Hi, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dynamic duo!
on May 9, 2020
Posted by: Wendrella
[This review was collected as part of a promotion.] I love this oven. It is quiet and has so many features that really elevate its performance. I especially like the preheat function, that lets you preheat from your phone. As with the warming overn, it has a Sabbath mode, which I find to be very cool. Love the design of the appliance as well.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Microwave Defrost time to short
on January 22, 2021
Posted by: Paul Zurawski
[This review was collected as part of a promotion.] I was very disappointed to find the maximum defrost is related to 3#. May times frozen meat products or other items such as frozen contaainers of soup require more defrost time than assigned to 3#. This ultimately causes the user to have to re-start the defrost cycle more than once. Recommend adding a defrost cycle option that allows the user to specify the defrost time or provide a pre-set for something like 25 to 30 minutes.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
800 Series Combination Oven
on January 28, 2021
Posted by: MartiD
[This review was collected as part of a promotion.] Happy with both oven and microwave. Depth of the microwave makes it a little difficult to reach the back of the unit for cleaning. Microwave programs are not intuitive. Oven is awesome.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dishwasher
on February 2, 2021
Posted by: Dish
[This review was collected as part of a promotion.] Works great!!!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Combo Oven
on February 12, 2021
Posted by: Imac1951
[This review was collected as part of a promotion.] I love the advantage of being able to prewarm the oven on my way home. it is great to walk in and be ready to bake.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
800 series problems - when it works it’s great
on March 11, 2021
Posted by: Mom 3 kids
[This review was collected as part of a promotion.] We loved it for the first 5 months, then the oven had some crazy code, got the service folks to come out, they ordered the fan, was the wrong part, now I've been without an oven for 3 months because they can't get the part!
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, March 12, 2021
Hi Mim 3 kids, thank you for your review and we're sorry to hear of your experience. We value your feedback and we will be sure to forward this to our product team. We understand our customer service team is currently working on this, however if you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com