Customer reviews from bosch-home.com
Bosch - 800 Series 30" Built-In Double Electric Smart Combination Microwave and Wall Oven with Convection - Stainless Steel
Average customer rating
4.5
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
74
4 Stars
17
3 Stars
7
2 Stars
3
1 Star
3
86%of customers recommend this product.
(
67 out of
78)
Customer Reviews for Bosch - 800 Series 30" Built-In Double Electric Smart Combination Microwave and Wall Oven with Convection - Stainless Steel
Customer Rating
4
Speed/oven
on July 21, 2023
Posted by: Half and half
[This review was collected as part of a promotion.] Well it took just about 10 months to get it. Use the microwave and too much steam it shut off!! Thought it was a glitch!! Come to find out, it's not! So for about a year I dealt with it! Now I can't use it, need to get someone out to fix it, but it's out of warranty, I think! The convection oven, pizza all worked great! The microwave not so much! I love the Bosch products, just a little disappointed, will have to pay a lot to get it fixed!
I would recommend this to a friend!
Response from bosch-home.comBy TM, CS, July 24, 2023
Hi Half and Half, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the Bosch brand. Our customer support team can provide real-time troubleshooting and determine if service is necessary. You can reach them by calling 1-800-944-2904. If service is needed, you can locate an authorized service provider in your area through this link: https://www.bosch-home.com/us/owner-support/repair-service. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Wall Oven
on August 3, 2023
Posted by: Sam I Am
[This review was collected as part of a promotion.] I purchased this oven at a ding and dent facility. 800 Series Combination Oven because I could afford one at retail price. It is with out a doubt the best. I love it and if I need to replace my other appliances I will definetly be looking at Bosch.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Oven / microwave combo
on August 27, 2023
Posted by: C&J Roberts
[This review was collected as part of a promotion.] This combo is beautiful and works perfect in our space. The controls are easy to read and use. You don't have to push hard to get them to work, like our last microwave.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Fantastic appliance with so many conveniences!
on August 30, 2023
Posted by: Sue B
[This review was collected as part of a promotion.] We recently redid our kitchen and chose this combo oven solely based on the dimensions. Wow, didn't realize how much of an ugrade it is! Our favorite oven feature is being able to do a remote start using the app so that we can preheat it fully on our way home. Also love the racks and how easily they slide out. The microwave has some helpful features like 'Soften', which is great for ice cream and '30 seconds' for the quick heats. We also use the 'Sensor Reheat' feature quite a bit. Wish we'd bought this combo oven years ago!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 800 Series Combination Oven
on November 20, 2023
Posted by: Cheryl
[This review was collected as part of a promotion.] I like most everything, but alert when oven reaches temperature is way too soft (I have it set to the loudest possible). I love the telescoping rack. On microwave, the soften butter setting melts it instead of softening. I love soften ice cream.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Microwave portion of combo
on November 22, 2023
Posted by: A LEMON!!
Would not heat, on 1st use!
Service called
Service called
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 22, 2023
Hello Valued Bosch Customer, thanks for your review of model #HBL87M53UC. We're sorry to hear about your dissatisfaction with the microwave portion of this unit. We strive to provide products of the highest quality and reliability, and apologize for not meeting your expectations. Our customer support team is available at 1-800-944-2904 to help you with any assistance you may need. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Display issue not resolved
on December 19, 2023
Posted by: KenM
My current purchase replaces a similar Bosch model with the microwave display problem. It's disappointing that instead of fixing the design flaw, Bosch chose to use time-out trickery to turn off the display when not in use. So much for the much desired clock. The bogus fix should extend the life of the display but at a high cost (no clock) to the buyer.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, December 20, 2023
Hi KenM, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch customer care team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Oven Microwave Combo
on December 27, 2023
Posted by: apstevenson
[This review was collected as part of a promotion.] I love my combination oven. Microwave is fabulous. Oven is big and bright inside. Preheats quickly and cooks evenly. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com