Customer Reviews for Bosch - Benchmark Series 30 in. Wide 4.8 Cu. Ft. Slide-In Gas Convection Range with Self-cleaning and 5 Burners - Stainless Steel
Customer Rating
5
Great slide in gas range!
on March 31, 2022
Posted by: Pkinilm
[This review was collected as part of a promotion.] I love this range not only is it beautiful, it functions extremely well. I love the temperature probe that reads out information on the screen while cooking. It's easy to clean, very well-made and I love the slide in feature which looks more like a built-in.
We decided to replace our original gas stove as it was over 20 years old and we had just remodelled our kitchen. A few years ago we replaced our refrigerator with a three door Bosch model and have been extremely happy with it. We returned to the applisnce store where we found our new gas stove which all of our needs. The design is exceptional and very easy to keep clean. It was easy to install and operationally a breeze. Although we don't use five burners I can see some households using it! It's nice to have a second Bosch appliance in our kitchen.
We ordered our new BOSCH stove in late Otober 2021 with an anticipated delivery date of March or April. We were pleasantly surprised when we were informed that it would be delivered in February. It was an upgrade from the stove which was in the new house we purchased less than 2 years before. We have been extremely pleased with the new BOSCH gas range. The oven heats up quickly and is ready to go. The burners are all well positioned as are their controls. We really like the large burner in the middle as it provides very fast heat for our various large pots and pans. The controls provide infinite setting which allow you to easily set them to match whatever you are cooking. Overall, we are delighted with the new stove and the many upgrades from the one we had before.
[This review was collected as part of a promotion.] We bought this range in June 2019 and received it in July. In September 2019 the fan went on it. We called for service and Bosch was very easy to work with. We were able to get the fan replaced under warranty. In August 2020 the fan went again. Bosch was very nice and replaced the fan even though we were 1 month outside of our 1-year warranty as we had already had the fan replaced once. Then in May 2021, the ignitor went on the oven so we had that replaced. It is now January 2022 and the oven is not working again. As much as I want to love this range. I feel like we were given a defective range.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 10, 2022
Hi Disappointed, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your oven. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Was looking for a range with five burners, center burner with highest BTU. This is one of the only ones like it. It's great for wok cooking. The oven is convection. The door is soft closing. No more slamming the door when closing. Works great! Also love the warming drawer that opens with a nudge of the foot. No need to use hands to open the drawer.
(This review was collected as part of a promotion.) We have been Bosch customers for over fifteen years, their dishwashers are great but we couldn't be more dissapointed with this Benchmark gas range. When the product was installed the stovetop was constantly clicking and we had to disconnect and wait for a technician to align the ignitor. It would then frequenlty trip the circuit breaker, then finally fashed an E118 error code making the oven unusable. Over the last two months we've had the cooling fan replaced, the board replaced, and the cooling fan replaced a second time. The issue is still not resolved, still flashing an E118 code which shuts the oven down. The tech came with a third cooling fan which was damaged from the factory, so we still have no oven and are waiting for a fourth fan. We are now through the first year and have not been able to use the oven, and now the panel is flashing random icons... very dissapointing considering this is a top of the line model.
(This review was collected as part of a promotion.) I love my new Bosch Stove! Beautiful, easy to clean and excellent performance! Love it! Highly recommend this product Thank you