Customer reviews from netgear.com
NETGEAR - AC2000 Dual-Band Wi-Fi Access Point - Black
Average customer rating
4.5
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
86
4 Stars
22
3 Stars
7
2 Stars
3
1 Star
3
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for NETGEAR - AC2000 Dual-Band Wi-Fi Access Point - Black
Customer Rating
2
Not as advertised
on May 12, 2020
Posted by: vidmanjohn
This product advertised as a Netgear router, but when it arrived, it is natively an access point and has to be connected to another router so that it can be programmed as a router. It is complicated process entailing having to be registered in order to log in to the device to deselect the check mark making it an access point and then it can become a router. The advertising should reflect that it is an access point that can be changed to a router. And once it is a router, then if (heaven forbid) it has to be reset to factory, then you would have to go through the process again.
Written by a customer while visiting netgear.com
Customer Rating
5
Great access point with strong WiFi signal
on May 13, 2020
Posted by: George N.
This is for AC2000 WAC124 product that I used as a wireless access point: I can see why so many customers have been complaining about the set-up process. I tried to summon the device via the IP address that my ISP router assign to it but it would not respond. So I followed the enclosed instructions. People just follow the instructions! Netgear is basically forcing you to register the device on their website and that is good because you get the 3-years warranty activated. You can have up to three SSIDs (wifi networks) but I only used one. The cool thing is that you can have the same network/SSID name and you can connect with either the 5 GHz or the 2.4 GHz frequencies depending how far away you are from the device. That enables fast speeds and a good range. If you go further away from the device you automatically migrate seamlessly from the 5 GHz frequency to the 2.4 GHz, so that ensures good coverage. I am not sure about the durability of the device as I have only been using it for a few days but I will update this review periodically. I definitely recommend this product to anyone who is looking to take full advantage of their internet speed. Remember to follow the instructions!
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 14, 2020
Posted by: Henry Gualotuna
Great product and really easy to install, it boosted my WiFi signal To places where I never was able to connect to wifi before
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup, strong signal!
on May 14, 2020
Posted by: Renu
Very easy to set up! Gives a strong signal on the third floor of our house, where we used to struggle with getting wireless.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 14, 2020
Posted by: Henry Gualotuna
Great product and really easy to install, it boosted my WiFi signal To places where I never was able to connect to wifi before
Written by a customer while visiting netgear.com
Customer Rating
5
Much faster then ISP router
on May 16, 2020
Posted by: Jeremy Puhlman
Was having all kinds of issues with dropouts and just slowness on my IPs router. Switching this in for the access point gave all of my wireless devices access to the top speed of my connection.
Written by a customer while visiting netgear.com
Customer Rating
5
Good stuff
on May 17, 2020
Posted by: Anonymous
I have been using there gear for 20 years, right price point for what you get.
Written by a customer while visiting netgear.com
Customer Rating
4
noticeable improvement
on May 20, 2020
Posted by: Anonymous
Once I hooked up this device there is a noticeable improvement with buffering times on my TV reception. And the one TV in the back of my house now works consistently without long stints of buffering or frozen screen syndrome. There are still one or channels that will not play through as TV shows should but it has improved from all stations to just 2 or 3 that I occasionally watch.
Written by a customer while visiting netgear.com