Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,941 Reviews)
Rating breakdown 39,941 reviews
5 Stars
30,970
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,900 out of
38,997)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
4
Great TV
on March 19, 2020
Posted by: Booyah
from Greenwood
I wish it had the remote where you talk into it, and the topic of channel automatically populates. It takes so long to type everything to search for.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Excellent
on March 19, 2020
Posted by: Illuussion
from Dowagiac Michigan
I'm bought this TV about 2 weeks ago. And I have loved it every minute since. It works great and has an excellent picture.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Excellent
on March 19, 2020
Posted by: Illuussion
from Dowagiac Michigan
I'm bought this TV about 2 weeks ago. And I have loved it every minute since. It works great and has an excellent picture.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love
on March 19, 2020
Posted by: T1dbryan
from Gardnerville Nevada
Love love love .................................
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Great picture!
on March 19, 2020
Posted by: Steve46
from Missouri
Our 2nd Vizio tv, and first smart tv. Really like almost everything about it. Wish I could add new apps directly to the tv without having to cast them from other devices tho.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love all the apps on my TV.
on March 19, 2020
Posted by: Lissette
from Hollywood FL
Absolutely love my new tv, all the movie apps are awesome and I love that I can control the tv from my phone.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
It doesn't work, I keep getting told it just ...
on March 19, 2020
Posted by: Brianne
from Pittsburgh
I purchased this TV just over a week ago. Smartcast which is where the apps should be doesn't work at all, the screen is black. The buttons for apps on the remote also do not work. Today was my 3rd call about this (over an hour long) with the answer to the problem being that an update will come and it will be fixed but there is no way of knowing when that update will come. I could have just returned this TV but since I had in installed and mounted by a construction company, I have no way of removing from the wall or getting it back to the store (I am 5'3). I was told on call number two to Vizio that I just needed a firestick and that would fix it. I bought the firestick and it does work. I now have 3 remotes for this TV the one that came with it doesn't work and won't until the update is finished and I am assured that it will just magically start working. If I had an easy way to return this I 100 percent would. Vizio knows there is an issue with this TV and they are selling it and keeping people on the phone just to try random things like unplugging, removing the remote batteries, just to waste our time. DO NOT BUY.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 19, 2020
Hello Brianne, At VIZIO we pride ourselves on our award winning customer service and tech support policies and procedures. What you’re describing isn’t our procedure for resolving this problem. I’m worried you may have misdialed or spoke with a difference organization, since our policy on that would be to troubleshoot your issue and if we are unable to resolve it we would set up your television for service and not direct you to another device. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Written by a customer while visiting vizio.com
Customer Rating
5
Good buy
on March 19, 2020
Posted by: Nana12321
I Love the watch free tv option and so easy to use
I would recommend this to a friend!
Written by a customer while visiting vizio.com