Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
Satisfactory TV, needs Improvement
on November 25, 2022
Posted by: A User
from TN
[This review was collected as part of a promotion.] I own multiple Vizio TVs in my house, all of which are V-series TVs. They are very well priced, but the processors in them are, sadly, very, very, very slow. They have wonderful features, the smart cast experience is relatively good (aside from the slow processing), and yet there are a good number of software glitches and poor maintenance issues from Vizio that cannot be ignored.
One critique relates to the Google Cast and Apple Airplay experiences. While they work quite well in and of themselves, they don't start well. Once connected for the first time, Cast or Airplay is shutdown by the TV after about 5 seconds of good connection and the TV's homepage is returned to. I then have to go back to my phone and reconnect to the TV, at which point it does retain the connection. This happens every time I attempt to cast or Airplay to my TV. Quite unfortunate.
I have had an issue once where the remote would get behind what I was actually selecting, and so I had to think very carefully in order to restart the TV. The reboot normally fixed it, but the glitch would come back almost every week or less. The glitch was seemingly fixed by a software update some time ago.
Altogether, the software and processing experience is not the best, but it works. The screen itself is truly awesome, I will note!
One critique relates to the Google Cast and Apple Airplay experiences. While they work quite well in and of themselves, they don't start well. Once connected for the first time, Cast or Airplay is shutdown by the TV after about 5 seconds of good connection and the TV's homepage is returned to. I then have to go back to my phone and reconnect to the TV, at which point it does retain the connection. This happens every time I attempt to cast or Airplay to my TV. Quite unfortunate.
I have had an issue once where the remote would get behind what I was actually selecting, and so I had to think very carefully in order to restart the TV. The reboot normally fixed it, but the glitch would come back almost every week or less. The glitch was seemingly fixed by a software update some time ago.
Altogether, the software and processing experience is not the best, but it works. The screen itself is truly awesome, I will note!
I would recommend this to a friend!
Response from vizio.comBy VIZIO Support, May 2, 2023
There could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Wouldn't recommend
on November 25, 2022
Posted by: J-Love
from Evansville, IN
[This review was collected as part of a promotion.] The sound started going out in the speakers. Everytime it gets loud, it just mutes
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Support, May 2, 2023
There are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
About tv
on November 25, 2022
Posted by: No No
from Newcastle Indiana
[This review was collected as part of a promotion.] I bought My TV a while back and I am happy with it v
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love Vizio
on November 26, 2022
Posted by: Nutinice
from Jacksonville, FL
[This review was collected as part of a promotion.] The TV is phenomenal. Great for the family or bedroom activities as far as watching movies antenna TV streaming apps etc… Smart TV
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Great product!
on November 26, 2022
Posted by: So_E
from Texas
[This review was collected as part of a promotion.] Setup was easy and the picture quality is fabulous for this class of tv. Not to mention, the price for the quality is another plus.
However, I gave this a 4 star rating because the app and connection with Alexa need serious work. The app and connection work occasionally.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Awesome picture
on November 26, 2022
Posted by: Mone47
from Texas
[This review was collected as part of a promotion.] The Vizio TV is a great TV awesome picture and lots of features.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love the features, absolutely no problems with it
on November 27, 2022
Posted by: Anonymous
from Walnut Ridge, AR
[This review was collected as part of a promotion.] I’ve had this going on 3 years, love the picture quality and features. I’ve had absolutely no issues whatsoever. I’ve always loved VIZIO products and will buy nothing else.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Fine TV screen, horrible speaker, mediocre softwar
on November 27, 2022
Posted by: Parsa
from Chicago
Fine TV screen, horrible speaker, mediocre softwar
I would recommend this to a friend!
Response from vizio.comBy VIZIO Support, May 2, 2023
Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com