Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Software Integration is not great
on August 29, 2022
Posted by: Craig123456
from Fort Worth, Texas
[This review was collected as part of a promotion.] I've had this product a year. They just pushed out an update and now the TV is frozen, the remote doesn't work. Spent hours online trying to fix. (this is a common issue) Finally spoke to someone and they are sending out a technician to try and fix. Still haven't heard from the technician. I'm skeptical and think the technician will only be able to put a band-aid fix if they can get it to work. (They only warranty the work for 3 months) Thus, probably going to be without a TV for another 2 weeks.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 30, 2022
Hello Craig123456, services like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Written by a customer while visiting vizio.com
Customer Rating
1
Great Picture, horrible smart TV
on August 29, 2022
Posted by: Adam698
I have had this TV for over two years. The picture is great, however the smart cast on the TV doesn’t work. After the last update my remote no longer will turn my tv off and the smart cast will never connect to the internet. It has made the TV unusable, I will be purchasing something else.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 30, 2022
Hello Adam698, reports like this are extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great Product
on August 29, 2022
Posted by: Geoax
from San Antonio
[This review was collected as part of a promotion.] I bought this TV a year ago and works like a marvel, I would recommend anyone this product.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
on August 30, 2022
Posted by: Hollaa Love
from Evanston, Il
[This review was collected as part of a promotion.] Great staff to help if you experience problems with your Vizio.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
For the price
on August 30, 2022
Posted by: Vizihawkz
from New Jersey
[This review was collected as part of a promotion.] For the price the tv isn’t that bad. The image is a bit vibrant, however after a few setting changes it’s somewhat better.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
No Bluetooth
on August 30, 2022
Posted by: Genolting
from Wichita
[This review was collected as part of a promotion.] Great pic and decent sound. Wish it was Bluetooth enabled
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, August 30, 2022
Hello Genolting, we are excited to announce the newest VIZIO update that introduces Bluetooth headphone capability to your TV! To get started, place your Bluetooth headphones into discovery or pairing mode. Next you will want to access the VIZIO TV menu, select Bluetooth Headphones, and then select your Bluetooth headphones that are found during the discovery or pairing phase. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
2
Not a great TV experience
on August 30, 2022
Posted by: 66x2andlovinit
from NC
TV lasted almost 2 years. Now we're both out of our misery. The TV is in the electronic recycle bin. I've replaced it with one I love so, the TV stress is gone. Color was disappointing, never was sharp or bright. Went through countless reboots, software checks/updates, power cycles, etc. Especially in the past two months. It finally died. I bought this TV because I had stayed in numerous hotels which used this brand so, I thought/assumed it should be a good choice. TV worked pretty well for just over a year then became a source of aggravation.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on August 30, 2022
Posted by: Tj74
from Lincoln Nebraska
[This review was collected as part of a promotion.] I love it.. this is the best thing I ever had!!!!!
I would recommend this to a friend!
Written by a customer while visiting vizio.com