Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
Issues
on August 13, 2022
Posted by: Stoney59
from Laurel, Mt.
I had my TV for like 10 months and it got vertical lines through the whole screen and HDMI input quit working if there is something plugged into it. I have to unplug it hit the mode button go down to the HDMI that I want to use plug it back in real quick and then select it and then it will work.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
5
User friendly, great color and picture quality
on August 14, 2022
Posted by: Adrienne
from Ventura, California
I recommend Vizio television for their high quality picture and color and ease of use.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Trash
on August 14, 2022
Posted by: Not happy001
from Tn
Piece of junk, was good for a while until software update latest one, now terrible have to reset tv, pic is terrible tv is awlful, and u guys won’t repair your mistake
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 16, 2022
Hello Not happy001, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. We absolutely will service a device if within warranty and is needed, but we will need to complete the troubleshooting process first to determine if service is actually needed. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Awesome viewing experience!
on August 14, 2022
Posted by: MzKiesha
from North Carolina
This is my first Vizio purchase (but my second 65” Vizio TV, since the first was damaged/had a defect, they immediately sent me a new one), and I LOVE it. The picture is vivid. The sound is awesome, and it has tons of features that are awesome!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Could be much better.
on August 15, 2022
Posted by: JD_Simp
The design and operating system are great. However, the color and picture could use some work. My 10 year old Toshiba 65” has a far better picture and more vibrant color.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 16, 2022
Hello JD_Simp, at VIZIO we obsess over every detail so we can deliver the best products with you in mind. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable, and are set to broadcast in 4K (2160p). You can also adjust your picture settings in the Menu under ‘Picture Mode’ to align with the content you’re watching or room brightness. If you’d like any assistance adjusting your picture settings, our customer support team would love to help you dial in the TV to your preference. You can reach them at support.vizio.com and clicking ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Ran an update and the remote does not work!
on August 15, 2022
Posted by: LLamaLLmama
from 80233
I ran the July 2022 update and it killed the remote. Will be returning the TV. My 2nd Visio. The last one kicked the bucket after two years... NO MORE VISIO for me~
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 16, 2022
Hello LLamaLLmama, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Written by a customer while visiting vizio.com
Customer Rating
1
Garbage
on August 15, 2022
Posted by: NotUrAvgDummy
from Meshoppen, Pa
Bought my tv in 2019. Beginning of this year, (2022), the top of the screen is visibly darker than it should be. So much so that is made watching it almost impossible. Upon reading consumer reviews, (sadly after the fact), I've come to discover this is a common problem with their back lights. I would NEVER purchase another Vizio TV ever again.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
1
on August 15, 2022
Posted by: Kimberly1317
from Fort smith Arkansas
[This review was collected as part of a promotion.] No half the time the screen will freeze up. Sometimes it won’t even turn on I’m constantly having to do a cycle (everyday)
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 17, 2022
Hello Kimberly1317, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds, go ahead and plug the power back in and power it on. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com