Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Barely works
on August 10, 2022
Posted by: Shrimp Louie
from San Jose
I had to get a replacement for my first vizio tv because it stopped working. The replacement works but has a lot of problems. It needs to be reset all the time.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 10, 2022
Hello Shrimp Louie, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
3
Was originally a great TV
on August 10, 2022
Posted by: wpn1966
from Saint Paul, MN
This was originally a great TV, and I had no issues until a couple months ago. Since then, it has been constantly losing the setup, prompting to update, unable to start Smartcast, etc. Too bad, because I just use it for a TV and don't the streaming features. I do however, cast video from my iPhone and MacBook on occasion, so if Smartcast keeps going down like this, I might need to go out and buy a SONY. :\
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 11, 2022
Hello wpn1966, sorry to hear you are not having a smooth experience with the TV. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Never again
on August 11, 2022
Posted by: Not a happy zombie
from Tn
the TV within 3 days I was having issues told me I had to buy a soundbar okay I did that now it's getting lines in the TV they send meBought a text message asked me to send pictures of the TV which I did still haven't heard from him by the way but they have no problems blowing up my email with ads to buy more crap never again will I buy one of their TVs and we have five in this house not to mention the three at my shop.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 12, 2022
Hello Not a happy zombie, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues or need an update on your claim service.
Written by a customer while visiting vizio.com
Customer Rating
5
Excellent quality
on August 12, 2022
Posted by: hunt4608
from Louisiana
Crisp clear picture and easy to use user interface. Overall a quality product.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Bad
on August 13, 2022
Posted by: Maison
I want a new tv? Mine keeps restarting and resetting on it own and I have to sign into all my apps again everytime I turn on the tv
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 15, 2022
Hello Maison, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Clear picture and price
on August 13, 2022
Posted by: OscarB
from Fort Worth, TX
I purchased 2 of these televisions and was a great decision.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Restarts Every time I Power the tv off
on August 13, 2022
Posted by: Bri24
from Chicago, Illinois
I’ve had this television for well over a year and currently it has started to glitch. Everytime I power the television off it restarts and I have to go through the set process all over again. It also logs me out of my streaming services whenever this happens. It has become very annoying to the point where I don’t power off my television because I don’t want to do all of that over and over again.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 15, 2022
Hello Bri24, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Great deal
on August 13, 2022
Posted by: maulbeck1
from Bradenton FL
bought this tv because the price was good and am glad i did
I would recommend this to a friend!
Written by a customer while visiting vizio.com